Agile Business Analyst: From Discovery to Delivery

Pets at Home; England; On-site; GBP 42,000 - 64,000; Full time

Job summary

Pets at Home is seeking a Software Business Analyst to turn complex challenges into clear, actionable requirements for in-store, online and colleague experiences. You’ll collaborate with Product Owners, Developers, Designers and Testers to translate business needs into user stories that deliver real value.

With 2–3 years of BA experience and strong process understanding, you’ll map journeys, define acceptance criteria and support backlog refinement in agile squads.

Qualifications

• 2–3 years’ experience as a Business Analyst.
• Strong understanding of business processes and how to capture them.
• Experience working in agile teams (Scrum, Kanban, SAFe etc.).
• Confident writing user stories and defining acceptance criteria.
• Great communication skills — you can explain things clearly to anyone.
• Comfortable adapting to change and juggling multiple priorities.
• A focus on delivering meaningful value for customers and colleagues.

Responsibilities

• Discovery & problem solving: explore business and customer challenges to identify opportunities for improvement.
• Delivery & agile ways of working: work with Product and Engineering leads to prioritise and plan work; break requirements into stories and acceptance criteria; support refinement and sprint ceremonies.
• Improving how we work: champion agile methods and seek opportunities to improve team performance and collaboration.

Skills

Business analysis

Agile methodologies

User stories

Requirements gathering

Stakeholder communication

Tools

Avion

Azure DevOps

Figma

Job description

Pets at Home is seeking a Software Business Analyst to turn complex challenges into clear, actionable requirements for in-store, online and colleague experiences. You’ll collaborate with Product Owners, Developers, Designers and Testers to translate business needs into user stories that deliver real value.

With 2–3 years of BA experience and strong process understanding, you’ll map journeys, define acceptance criteria and support backlog refinement in agile squads.