Agent Assistant

the PMA; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Personal Managers' Association is seeking an assistant to support our Actors Department in a busy London office. You will handle calls, read scripts, manage client paperwork, and coordinate contracts, auditions and diaries.

The role offers exposure to top casting directors and production companies, with a supportive team and opportunities to learn the industry. Applicants should be organised, detail‑oriented and able to multi‑task in a dynamic environment.

Qualifications

• Agency experience preferred but not required.
• Excellent communication and phone manner.
• Organised with great attention to detail.
• Able to multi-task and adapt quickly.
• Interest in theatre, film and TV industry.
• Willingness to learn and develop.
• Basic computer skills and software grasp.

Responsibilities

• Handle incoming calls and emails.
• Read and circulate scripts within the department.
• Manage client paperwork, logs, forms.
• Send out and track contracts.
• Organise client auditions and meetings; manage diaries.
• Watch client work and edit showreels.
• Maintain client information on the ITG website.
• Manage office and client calendar.
• Develop knowledge of leading casting directors and producers.

Skills

Communication skills

Phone manners

Organisation

Multi-tasking

Industry knowledge

Willingness to learn

Basic IT skills

Tools

Microsoft Office

CRM software

Job description

An exciting opportunity has arisen for an assistant to support an Agent in our Actors Department.

This role is a great opportunity for someone who is excited by the challenge of working for a busy office and the skill set to adapt, learn and assist efficiently.

Core Responsibilities:

• Handling incoming calls / emails
• Reading and breaking down scripts to circulate with the rest of the department
• Managing the client paperwork including logging jobs, invoices, new starter forms
• Sending out / tracking contracts
• Organising client auditions, meetings, and managing their diaries
• Watching client’s work and cutting showreels
• Maintaining client information on the ITG website
• Managing the office and client calendar
• Developing a knowledge of the leading casting directors, production companies and producers

Key Skills & Experience:

• Previous agency experience preferred but not mandatory
• Excellent communication skills and phone manner
• Efficient and organised with a great attention to detail
• An ability to multi-task and react quickly to ever-changing situations
• A working knowledge of the industry and a genuine interest in theatre, film and television
• A willingness to learn and develop in the role
• Computer skills and ability to grasp basic software

You’ll primarily be based in our main office at Whitfield Street, normal office hours will be 9.30am to 6.30pm Monday to Friday, although some flexibility is required. This role will include attendance at some evening events, both in London and the UK more widely.

ITG is committed to building a team that represents a variety of backgrounds, perspectives and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills (with or without reasonable accommodations) and experience for the job, we would love to hear from you regardless of your background. If you require any reasonable adjustments during an interview process please let us know.

Deadline for applications: 5pm Friday 25th September 2026