Agency Account Manager

Connect Management; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading agency in London seeks an Account Manager to drive influential marketing campaigns. The role involves managing client relationships, ensuring campaign success, and collaborating with a dynamic team to create impactful social strategies. Candidates should possess at least 3 years of relevant experience, project management skills, and the ability to negotiate with influencers, making it a perfect opportunity for growth in a vibrant work environment.

Benefits

Competitive salary based on experience

Bi-annual bonus scheme

In-house coaching

Mental health support

20 days annual leave + bank holidays

Extra holiday for each year of service

Monthly holiday giveaway

Team socials

Early finish Fridays

Free office snacks and drinks

Qualifications

• 3+ years of experience in influencer marketing or a relevant agency role.
• Strong understanding of influencer marketing metrics.
• Excellent written, verbal, and presentation skills.

Responsibilities

• Lead day-to-day client relationships and campaign execution.
• Oversee multiple creator-led campaigns from start to finish.
• Manage and mentor junior team members.

Skills

Client Relationship Management

Project Management

Influencer Negotiations

Data Utilization

Collaboration

Creative Thinking

Tools

Captiv8

CreatorIQ

Job description

Direct message the job poster from Connect Management

High Performance Coach and Head of Recruitment at Connect Management

Job Title: Account Manager (Agency Team)

Level: Mid-Level

Hours: Full time (09:30-17:30 Monday-Friday with an early finish Friday)

Location: North London (office-based role)

About Connect

Connect Management is a leading social-first creator agency. We’ve built best-in-class experiences for our clients and are leading a new generation of industry disruptors.

At Connect, we create game-changing social strategies and attention-grabbing content. We build strategic connections between the world’s biggest brands and the world’s most relevant social-first talent.

If you're passionate about shaping the future of digital talent and brand partnerships, we want to hear from you!

The Role

We’re looking for a confident and experienced Account Manager to join our growing Agency team.

You’ll be the day-to-day lead across multiple creator-led campaigns—owning client relationships, overseeing campaign delivery, and ensuring a high standard of execution across every touchpoint. You’ll work closely with the Senior Account Manager and Agency Director, while guiding junior team members and helping to shape standout social campaigns that drive real impact.

If you love building relationships, delivering best-in-class work, and thrive in a fast-paced, creative environment—this is the role for you.

What we are looking for

● Someone who thrives in client-facing environments, with the ability to manage multiple accounts and foster strong relationships

● A confident project manager who can plan, lead, and deliver high-performing campaigns from start to finish

● Proven ability to brief, manage, and review the work of junior team members

● Skilled at creator discovery, influencer negotiations, and securing standout brand partnerships

● Highly organised and detail-oriented, with the ability to juggle timelines, deliverables, and shifting priorities

● A strong communicator - equally comfortable presenting ideas, reporting on results, and leading client meetings

● Confident using data and campaign insights to optimise performance and inform future strategy

● A natural collaborator who brings energy, expertise, and creative thinking to every conversation

Must haves:

● 3+ years of experience in influencer marketing, social media, or a relevant agency role (PR, digital, creative)

● Proven track record of managing influencer campaigns end-to-end with measurable results

● Strong understanding of influencer marketing metrics (reach, impressions, engagement, etc.)

● Experience managing both talent and client relationships simultaneously

● Excellent written, verbal, and presentation skills

● Strong deck-writing and campaign reporting abilities

● A solutions-first mindset—confident handling pressure and turning challenges into opportunities

● Experience using platforms like Captiv8, CreatorIQ, or similar tools is a bonus

What you can expect

You'll be working at our young, vibrant, and energetic office, where there's always a great atmosphere and a social vibe. Our office hours are 9:30 to 5:30, and we're in the office five days a week, so you'll quickly become an integral part of the team and dive right in from day one.

Don’t just take our word for it, see the culture for yourself: https://www.tiktok.com/@connectmanagement

Competitive salary based on your level experience and structured pay bands

Bi-annual bonus scheme to reward your hard work

Team and individual incentives to keep you motivated

In-house high-performance coaching to help you level up

Mental health support because your well-being matters to us

20 days annual leave + bank holidays (plus a well-deserved Christmas break)

Extra holiday day for every year you're with us

Chance to win a holiday every month – because who doesn’t love a getaway?

Summer & winter team socials for those unforgettable moments

Early finish & dress-down Fridays – just because it’s Friday!

Free office snacks and drinks to keep you fuelled

Our Commitment

At Connect Management, we are committed to fostering an inclusive, diverse, and equitable environment where our employees and talent can thrive authentically. We believe that diversity is not just a value but a driving force - fuelling bold ideas, pushing creative boundaries, and setting new standards of excellence in the influencer marketing industry. We ensure that all individuals are treated with dignity and respect, regardless of age, disability, gender identity, race, religion, or sexual orientation. Our policies are designed

to prevent discrimination, promote equal access to opportunities, and cultivate a culture where everyone feels valued and empowered. While we take pride in our progress, we recognise that there is always more to do. We are committed to continuous improvement, whether through reviewing our policies, challenging biases, educating internally or externally, and advocating for change to build a more inclusive industry for all.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Advertising Services

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