Aftersales Technician

JR United Kingdom; Portsmouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

JR United Kingdom is seeking an Aftersales Technician for a leading customer in Hampshire. The role involves commissioning new boats, conducting sea trials, and providing aftersales support and repairs. Relevant experience in the leisure marine industry and confident boat handling skills are essential for this position.

Qualifications

• Recent knowledge within the leisure marine industry is essential.
• Proficient in boat handling; ideally motor & sail.
• Good understanding of modern boat systems is required.

Responsibilities

• Commission new boats in the UK and Europe following high standards.
• Conduct sea trials and ensure thorough system testing.
• Provide world-class technical support and repairs.

Skills

Diagnostics and repairs

Confident boat handling

Attention to detail

Excellent communication

Interpersonal skills

Education

RYA qualifications

Boat building qualifications

Current UK driver’s licence

Job description

Client:

SYR - Shoreside Maritime Recruitment

Location:

portsmouth, hampshire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

SYR are proud to represent a stellar client looking for an Aftersales Technician in Hampshire.

Key skills: A passion for boats; diagnostics and repairs; confident boat handling, power & sail.

Responsibilities will include but will not be limited to the following:

Commissioning new boats – in the UK and Europe, responsible for the day-to-day commissioning process, ensuring the highest standard of workmanship and customer experience.

• Arrival checks – unwrapping the boat; carrying out detailed checks against factory specification; fitting all loose equipment; reporting any shortfalls and warranty defects.
• Testing – carry out thorough operational testing of all onboard systems including plumbing, electrical systems including navigation, engines and gensets as well as all other mechanical systems.
• Onboard contractors – oversight, ensuring they work to high standards.
• Reporting/recording – document defects with technical summary and photographs, update progress via an interactive reporting App, and follow through to conclusion.
• Sea trials – carrying out sea trials to check all systems and sails underway.
• Handover – provide a detailed handover to the client, including full systems demonstration and sea trial in line with company guidelines. Ensure all documentation is completed and returned as required.

Aftersales support – providing world-class technical support and repairs.

• Owner/crew support – refresher training and boat handling.
• Warranty – carrying out diagnostics and repairs across the UK and Europe.
• Reporting – provide clear technical evidence and photographs for warranty analysis and reclaim.
• Annual inspections – as per factory protocols to maintain warranty.
• General duties – assist with shared functions and any other tasks to ensure smooth operation of the department, including good housekeeping of shed/stores and associated workspaces.
• Work must be carried out in accordance with the company’s Health & Safety policy.

Person Specification:

• Recent and relevant working knowledge within the leisure marine industry is essential.
• Proficient boat handling skills, ideally motor & sail. RYA qualifications are an advantage.
• Boat building skills/qualifications are desirable. A keen eye for detail is essential.
• Good understanding of modern boat systems, with electrical fault finding and digital switching knowledge required.
• Strong initiative, excellent communication, and interpersonal skills.
• Must hold a current UK driver’s licence.

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Created on 26/06/2025 by JR United Kingdom