Aftersales Stores Master Technician

Swift Group Ltd; Hull and East Yorkshire; Sur place; GBP 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

27 days annual leave

Free on-site parking

Swift Academy

Health & Wellbeing

Free Gym Membership

Résumé du poste

Swift Group is seeking an experienced Aftersales Stores Operative - Master Technician to join our busy Aftersales team. You will work hands-on across Goods In, Picking and Packing, ensuring efficient stock handling for caravans, motorhomes and holiday homes, while supporting and mentoring colleagues and assisting the Stores Supervisor.

In this fast-paced role, you will manage stock accuracy, train teammates, and help meet daily despatch targets.

Qualifications

• Previous experience working within stores, warehouse or similar environment.
• Good IT skills and confidence using computerised stock management systems.
• Strong organisational and time management skills.
• Excellent attention to detail and a commitment to accuracy.
• Good verbal and written communication skills.
• Ability to prioritise workloads and respond effectively to changing demands.
• A proactive approach to problem-solving and resolving queries.
• Ability to work independently and as part of a team.
• Experience or confidence in supporting, guiding and mentoring colleagues.

Responsabilités

• Receive, check and accurately book in goods using internal computer systems.
• Identify and report shortages, damages or discrepancies promptly.
• Ensure incoming stock is correctly stored and allocated to locations.
• Pick parts accurately against daily picking lists to fulfil orders.
• Pack, label and despatch parts, maintaining accuracy and quality standards.
• Move stock around site, including forklift operation where required.
• Plan and coordinate daily picking and packing activities to meet despatch targets.
• Provide guidance and mentoring to colleagues across the department.
• Investigate and resolve stock discrepancies and operational issues.
• Provide supervisory cover during absences to keep daily operations smooth.

Connaissances

Stores experience

IT skills

Organisational skills

Attention to detail

Communication skills

Prioritisation

Problem solving

Teamwork

Mentoring

Outils

Stock management systems

Description du poste

About the Role

We are looking for an experienced and motivated Aftersales Stores Operative - Master Technician to join our busy Aftersales team at Swift Group.

This is a varied, hands-on role within a fast-paced manufacturing environment, supporting the efficient operation of our Aftersales Stores Department. The team plays a vital role in ensuring parts for our Caravans, Motorhomes and Holiday Homes are received, stored, picked, packed and despatched accurately to our dealer network.

As a Master Technician, you will develop a thorough understanding of all three key areas of the department - Goods In, Picking and Packing - providing flexibility and support wherever required.

You will also take on additional responsibilities, including supporting and mentoring colleagues, coordinating daily workloads and assisting the Aftersales Stores Supervisor to ensure departmental targets are achieved.

Key Responsibilities

Receive, check and accurately book in goods delivered by suppliers using internal computer systems.

Identify and report any shortages, damages or discrepancies promptly.

Ensure incoming stock is correctly stored and allocated to designated locations.

Pick parts accurately against daily picking lists to fulfil outstanding customer and dealer orders.

Pack, label and prepare parts for despatch, ensuring accuracy and quality standards are maintained.

Support the movement of stock and materials around site, including the use of forklift trucks where required.

Assist with planning and coordinating daily picking and packing activities to meet despatch targets.

Provide guidance, training and mentoring to colleagues across all areas of the department.

Investigate and resolve stock discrepancies, order queries and operational issues efficiently.

Provide supervisory cover during periods of absence, ensuring the smooth running of daily operations.

Work collaboratively with colleagues to manage changing workloads and departmental priorities.

Maintain a safe, clean and organised working environment, following company health and safety procedures.

Demonstrate Swift's EPIC values through a positive, proactive and team-focused approach.

About You

We are looking for someone who is organised, dependable and confident working in a busy stores environment. You will have excellent attention to detail, a flexible approach to work and the ability to support others while managing your own responsibilities.

Essential Skills and Experience:

Previous experience working within a stores, warehouse or similar environment.

Good IT skills and confidence using computerised stock management systems.

Strong organisational and time management skills.

Excellent attention to detail and a commitment to accuracy.

Good verbal and written communication skills.

Ability to prioritise workloads and respond effectively to changing demands.

A proactive approach to problem-solving and resolving queries.

Ability to work independently and as part of a team.

Experience or confidence in supporting, guiding and mentoring colleagues.

A reliable, flexible and positive attitude towards work.

Desirable Skills and Experience:

Previous forklift truck experience or a valid FLT licence (training can be provided).

Knowledge of workplace health and safety requirements.

Experience coordinating workloads or providing supervisory support.

Previous experience within a manufacturing or parts distribution environment.

Why Join Swift?

At Swift Group, we are proud to be one of the UK's leading manufacturers of Caravans, Motorhomes and Holiday Homes.

Our Aftersales operation plays an important role in supporting our customers and dealer network, ensuring the right parts are delivered accurately and on time.

This is a great opportunity for someone looking to build on their existing stores experience, develop their leadership skills and take on additional responsibility within an established and supportive team.

If you are a motivated team player who enjoys a varied role and thrives in a fast-paced environment, we would love to hear from you.

ABOUT THE COMPANY

Are you ready to join the exciting world of the Swift Group? We're not just any old manufacturer... We're the UK's largest producer of Touring Caravans, Motorhomes, and Holiday Homes.

Since 1964, we've been creating innovative products that provide incredible quality and great value for money. Our expertly-engineered and designed Touring Caravans, Motorhomes, and Holiday Homes are made for adventure seekers and those who want to own their home away from home, giving thousands of customers’ happy holidays time and time again.

Our headquarters are in Cottingham, East Yorkshire, with 100 acres of state of the art manufacturing and associated facilities. We also offer the UK's only manufacturer-operated motorhome hire facility, Swift Go, with our depots in Manchester and Edinburgh.

At Swift, we're always on the move and we're looking for driven, high-calibre employees to join us. With ambitious plans, our culture is one of opportunities and development. That's why we've created Swift Academy, a learning programme that helps everyone achieve their full potential.

We’re looking for people who fit with our EPIC culture, that’s people with high Energy levels, who convey our Professional standards and bring Innovation to their role as well as a desire to serve the Swift Community

Competitive

Hours

39

27 days annual leave plus 8 bank holidays - Early finish Friday; 2.5 day weekend - Easy access to site & free on-site parking available - Swift Academy - Health & Wellbeing - Free Gym Membership