Aftersales Lead, EV Field Service & Fleet Uptime

Electra Commercial Vehicles Ltd; Brighouse; On-site; GBP 50,000 - 70,000; Full time

Job summary

Electra Commercial Vehicles Ltd is seeking an After Sales Manager to lead and develop a team of technicians supporting battery electric heavy commercial vehicles. The role focuses on enhancing vehicle uptime and customer satisfaction while ensuring compliance with safety standards.

The ideal candidate will have extensive experience in aftersales management, strong technical understanding of electric vehicle systems, and excellent leadership skills.

This position requires regular travel to customer sites and participation in responsive service operations.

Qualifications

• Proven experience in aftersales or service operations management.
• Strong understanding of battery electric vehicle systems.
• Experience managing field-based technical teams.

Responsibilities

• Lead and develop a team of field service technicians.
• Manage technician scheduling and regional service coverage.
• Oversee diagnosis, repair, and maintenance for electric heavy vehicles.

Skills

Leadership

Team management

Customer service

Technical expertise

Communication skills

Education

Degree in Engineering or Automotive Technology

HV certification or EV technical qualifications

Tools

Telematics platforms

Service management systems

Job description

Electra Commercial Vehicles Ltd is seeking an After Sales Manager to lead and develop a team of technicians supporting battery electric heavy commercial vehicles. The role focuses on enhancing vehicle uptime and customer satisfaction while ensuring compliance with safety standards.

The ideal candidate will have extensive experience in aftersales management, strong technical understanding of electric vehicle systems, and excellent leadership skills.

This position requires regular travel to customer sites and participation in responsive service operations.