Aftersales HVAC Engineer: Onsite & Remote Support Expert

Bosch-Homecomfort; Maidenhead; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Company Performance Bonus

Enhanced pension contributions

Cycle to work scheme

Family support policy

Access to Bosch training platform

Job summary

Bosch-Homecomfort in Maidenhead is seeking an Aftersales Technical Support Engineer to deliver end-to-end technical support for air conditioning systems across the UK and Ireland, including on-site and remote diagnostics.

You will train customers at the Maidenhead Training Centre, coordinate with site engineers and Sales, and assess spare parts and warranty claims in line with company processes.

Qualifications

• HVAC experience required.
• NVQ Level 2 - Refrigeration & Air Conditioning.
• NVQ Level 3 - Refrigeration & Air Conditioning.
• Safe Handling of Refrigerant.
• Full UK Driving Licence.

Responsibilities

• Provide onsite and remote technical support, including system commissioning, fault finding and system diagnosis across the UK & Ireland.
• Act as a key communication link between customers, site engineers and Hitachi teams.
• Work closely with Sales and internal teams to support workflows and business needs.
• Deliver customer training both onsite and at the Maidenhead Training Centre, including presentations and hands‑on demos.
• Assess spare parts and warranty claims in line with company processes.

Skills

Technical knowledge

Problem solving

Communication

Training delivery

Travel willingness

Education

NVQ 2 Refrigeration & Air Conditioning

NVQ 3 Refrigeration & Air Conditioning

Safe Handling of Refrigerant

Full UK Driving Licence

Job description

Bosch-Homecomfort in Maidenhead is seeking an Aftersales Technical Support Engineer to deliver end-to-end technical support for air conditioning systems across the UK and Ireland, including on-site and remote diagnostics.

You will train customers at the Maidenhead Training Centre, coordinate with site engineers and Sales, and assess spare parts and warranty claims in line with company processes.