Aftersales Growth & Service Leader

Automated Industrial Robotics; Wakefield; On-site; GBP 65,000 - 100,000; Full time

Benefits offered by this job

Company bonus

Pension plan

Flexible work arrangements

Parental leave

Job summary

Automated Industrial Robotics is seeking a commercially driven Aftersales & Service Growth Manager in Wakefield to grow aftersales revenue with existing and new customers. You will shape the service department’s strategy, deliver service and support packages, and ensure profitable performance.

The role combines business development, proposals, and hands-on service delivery. You will build a high-performing team, manage pricing, contracts and service agreements, and travel within the UK as needed

Qualifications

• Strong Microsoft Office reporting skills.
• Minimum HNC qualification.

Responsibilities

• Drive aftersales growth with clear revenue, margin and recurring income targets.
• Build strong relationships with customer decision-makers as a trusted service partner.
• Lead the service operation including people, processes and resources.
• Own performance with metrics such as order intake, pipeline value and customer satisfaction.

Skills

Aftersales growth

Commercial opportunities

Proposal development

Negotiation & contracts

Team leadership

Relationship building

Education

HNC qualification

Tools

Microsoft Office

Job description

Automated Industrial Robotics is seeking a commercially driven Aftersales & Service Growth Manager in Wakefield to grow aftersales revenue with existing and new customers. You will shape the service department’s strategy, deliver service and support packages, and ensure profitable performance.

The role combines business development, proposals, and hands-on service delivery. You will build a high-performing team, manage pricing, contracts and service agreements, and travel within the UK as needed