Aftersales Growth Manager – Hybrid | Commission Eligible

Samuel Frank Associates Ltd; West Yorkshire; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Samuel Frank Associates Ltd in West Yorkshire is recruiting an Aftersales Manager to own and grow the £3–4m Aftersales revenue for an established industrial automation and bespoke machinery business. This role focuses on sales, not service delivery, with an established customer base and internal technical support.

You will build a structured pipeline, pro-actively contact customers, negotiate recurring service agreements and work from a hybrid Wakefield office.

Qualifications

• A proven ability to pick up the phone, engage customers and generate additional business.
• Experience developing existing accounts, selling service packages or building a sales pipeline.
• Commercial confidence, enthusiasm and the initiative to work without close supervision.
• Comfortable meeting customers and working alongside technical colleagues; machinery knowledge can be developed through training.

Responsibilities

• Contact existing customers proactively to discuss service contracts, maintenance packages and ongoing support.
• Identify equipment approaching the end of its warranty, ageing components and opportunities for spare parts or upgrades.
• Build a database of installed equipment and turn existing relationships into a qualified pipeline of opportunities.
• Arrange customer meetings, develop relationships and negotiate recurring Aftersales agreements.
• Work closely with the internal technical team who will prepare quotations and coordinate service delivery.
• Take ownership of sales activity, pipeline development and revenue growth with clear objectives and autonomy.

Skills

Phone outreach

Account development

Sales pipeline

Commercial confidence

Customer meetings

Job description

Samuel Frank Associates Ltd in West Yorkshire is recruiting an Aftersales Manager to own and grow the £3–4m Aftersales revenue for an established industrial automation and bespoke machinery business. This role focuses on sales, not service delivery, with an established customer base and internal technical support.

You will build a structured pipeline, pro-actively contact customers, negotiate recurring service agreements and work from a hybrid Wakefield office.