Aftersales Coordinator

TN United Kingdom; Sheffield; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking an Aftersales Coordinator to join their supportive team in Sheffield. This role is perfect for a natural organizer who thrives in a fast-paced environment, where your skills will truly make a difference. You'll coordinate service engineers, manage contracts, and ensure smooth operations while building strong relationships with customers and colleagues. Enjoy an early finish every Friday and be part of a company that values your contributions and fosters long-term growth. If you’re proactive, detail-oriented, and ready for a new challenge, this opportunity awaits you!

Benefits

Early finish every Friday

Qualifications

• Experience in a similar administrative role, ideally within a technical or service-based industry.
• Confident using CRM systems and Microsoft Office, with strong attention to detail.

Responsibilities

• Coordinating service engineers and managing contracts.
• Preparing service contract quotes and maintaining databases.
• Assisting with telesales efforts and handling customer queries.

Skills

CRM Systems

Microsoft Office

Organizational Skills

Communication Skills

Problem-Solving

Education

Experience in Administrative Role

Tools

Databases

Spreadsheets

Scheduling Tools

Job description

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Aftersales Coordinator
Salary: Circa £26,000
Location: Sheffield, South Yorkshire

! Early finish every Friday !

• Are you a natural organiser who thrives in a fast-paced environment?

• Do you love being the backbone of a team, keeping everything running smoothly?

• Are you looking to join a growing company where your skills will truly make a difference?

If you answered yes to any of the above, then keep reading! This job could be your perfect fit.

The Opportunity
This is an exciting time to join a well-established yet forward-thinking business that continues to go from strength to strength. With a reputation for excellence in the manufacturing industry, this company’s main strength is the supportive environment where people really stay for the long term. You’ll be truly valued for not only the work you do, but the impact you have on the team and customers.

The Role
As a key part of the aftermarket team, you’ll be coordinating service engineers, scheduling and coordinating their activities, managing contracts and monitoring van stock levels to ensure their days run as smoothly as possible. You’ll play a crucial role in supporting the aftermarket team, processing orders, quotes and invoices, along with handling customer queries. You can also expect to:

• Prepare and send service contract quotes, including renewals and follow up on old and lapsed contracts

• Maintain and update databases, spreadsheets and scheduling tools

• Assist with telesales efforts and follow up on potential business opportunities

Our Ideal Candidate
As our ideal candidate, you’ll not only have a great attitude towards a busy and varied role, but you’ll be a great communicator who enjoys working as part of a team and building strong relationships with both customers and colleagues. It goes without saying that you’ll be proactive and highly organised, ready to tackle a new challenge! You’ll also:

• Have experience in a similar administrative role, ideally within a technical or service-based industry

• Be confident using CRM systems and Microsoft Office, with strong attention to detail

• Enjoy problem-solving and take pride in keeping things running smoothly

If the above sounds of interest to you, then click to apply! Or, if you’d like to know more, pick up the phone, call Pertemps (Leeds) and ask for Katie Miller!