Aftersales Consultant

Expert Employment; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated sales professional to drive revenue growth and enhance customer relationships. This role involves renewing and upselling service contracts, converting competitor accounts, and uncovering new opportunities with existing clients. You will play a crucial part in exceeding sales targets and maintaining accurate records of customer interactions. If you possess strong negotiation skills and a passion for sales, this position offers an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Proven experience in sales, account management, or service contracts.
• Strong negotiation and relationship building skills.

Responsibilities

• Drive sales by renewing and upselling service contracts.
• Identify and convert competitor accounts into loyal customers.
• Engage with existing clients to uncover new revenue opportunities.

Skills

Sales Experience

Account Management

Negotiation Skills

Relationship Building

Revenue Management

Education

Business Qualification

Job description

You will be responsible for growing revenue, recovering lost accounts, and positioning our service solutions as essential for customers.

Key Responsibilities:

Drive sales by renewing and upselling service contracts.

Identify and convert competitor accounts into loyal customers.

Engage with existing clients to uncover new revenue opportunities.

Promote service plans to customers under warranty before expiration.

Hit and exceed sales targets while contributing to overall revenue growth.

Maintain accurate records of customer interactions and contracts.

Collaborate with internal teams to improve customer retention strategies.

Requirements:

Proven experience in sales, account management, or service contracts.

Strong negotiation and relationship building skills.

Ability to manage multiple client accounts and drive revenue.

A business qualification or relevant experience is preferred.