Aftersales Advisor: Repairs Coordinator & Customer Champion

Reactive Permanent Recruitment; Gloucester; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension

Employee Schemes

Wellbeing Support

Events Perks

Discounts

Job summary

Reactive Permanent Recruitment is recruiting an Aftersales Advisor for their Gloucester site. The role requires recent Service Advisor/Aftersales Car Dealership/Garage experience and a customer-focused approach. IT/online tech savvy, multitasking ability, and strong communication skills are essential.

The position offers a starting salary of £29,750 per annum with a realistic £7,000+ bonus potential. The role is based Mon-Fri 8am-6pm with 1 in 3 Saturdays on a rota (8am-2pm) at 1.5x, at their

Qualifications

• Recent Service Advisor/Aftersales Car Dealership/Garage experience required.
• Customer-Focused Approach essential, with IT/Online tech Savvy.
• Adaptability & multitasking capability essential.
• Excellent communication and organisational skills required.

Responsibilities

• Supporting Customers
• Coordinating Repairs
• Providing Clear Solutions
• Keeping Records Spotless
• Upselling with Care
• Maintaining Customer Database
• Liaising with customers and internal colleagues

Skills

Aftersales experience

Customer-focused

Organised and efficient

Great communication

Job description

Reactive Permanent Recruitment is recruiting an Aftersales Advisor for their Gloucester site. The role requires recent Service Advisor/Aftersales Car Dealership/Garage experience and a customer-focused approach. IT/online tech savvy, multitasking ability, and strong communication skills are essential.

The position offers a starting salary of £29,750 per annum with a realistic £7,000+ bonus potential. The role is based Mon-Fri 8am-6pm with 1 in 3 Saturdays on a rota (8am-2pm) at 1.5x, at their