Afternoon Tea Waiter/Waitress

The Ritz London; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Highly competitive salary

Instant reward and recognition scheme

28 holidays (including bank holidays)

Learning & Development opportunities

Employee discount scheme

Free laundry service for tailored work

Complimentary meals on duty

Social events and activities

Season ticket loan

Pension scheme

Mental health assistance helpline

Introductory Scheme

Training Fund Assistance

Job summary

The Ritz London is seeking a dynamic Afternoon Tea Commis Waiter or Waitress to join the William Kent House team in London. Work includes supporting the Afternoon Tea service, delivering courses with the Chef De Rang, and ensuring flawless guest experiences in a renowned luxury setting.

The role requires exceptional customer service, a professional attitude, and the ability to thrive under busy conditions. Training and development opportunities are available within a prestigious hotel group.

Qualifications

• Relevant experience in a 5* property is desirable.
• Excellent customer service skills are essential.
• Ability to work under pressure with strong organisation.
• Good command of the English language.
• Polite and professional attitude to internal and external guests.

Responsibilities

• Prepare for the Afternoon Tea service and deliver each course with the Chef De Rang.
• Prepare mise en place and collect items from the kitchen as needed.
• Ensure Ritz London standards are met while assisting guests.

Skills

Customer service

Under pressure

Organisational skills

English language

Job description

THE RITZ LONDON OVERVIEW

Located between the bustling Piccadilly and the calm oasis of Green Park, The
Ritz London hotel offers the height of opulence with luxurious bedrooms,
Michelin star dining and world-renowned Afternoon Tea. At every opportunity,
our employees create a positive, memorable, and magical experience for both our
customers and colleagues.

We have an exciting opportunity for a
dynamic and enthusiastic individual to join our team within the William Kent House as an
Afternoon Tea Commis Waiter or Waitress.

KEY
RESPONSIBILITIES

Our Afternoon Tea team is responsible
for the smooth and efficient running of our Afternoon Tea service, including preparing
for the service, delivering each course with the Chef De Rang, preparing mise
en place, and collecting any items needed from the kitchen, all while ensuring
all The Ritz London standards are reached while assisting our clients. This role
runs on a unique 4 days on, 3 days off schedule, with every shift taking place
from 10:00AM – 10:00PM.

ENTRY
REQUIREMENTS

• Relevant
  experience in a 5* property is desirable
• Excellent
  customer service skills
• Possess the
  ability to work under pressure and have strong organisational skills
• Good command
  of the English language
• Ability to display
  a polite and professional attitude to internal and external guests

OUR
BENEFITS

• Highly
  competitive salary within the luxury London Hotel sector
• Instant reward
  and recognition scheme
• 28 holidays
  (including bank holidays)
• Learning &
  Development opportunities
• Employee
  discount scheme
• Free laundry
  service for tailored uniform
• Complimentary
  meals on duty
• Social events
  and activities
• Season ticket
  loan
• Pension scheme
• Employee
  mental health assistance helpline
• Employee
  Introductory Scheme
• Training Fund
  Assistance

Eligibility: In line with the
requirements of the Asylum & Immigration Act 1996, all applicants must
either be eligible to live and work in the UK or must obtain permits to work in
the UK or must obtain permits to work in the UK prior to application.
Documented evidence of eligibility will be required from candidates as part of
the recruitment process.

Due the high volume of applicants, if
you have not heard from us within 10 days, please consider your application to
be unsuccessful.