After Sales Manager – Wind Energy, Hybrid Role

ENERCON - Sweden; Huntingdon; Hybrid; GBP 52,000 - 78,000; Full time

Benefits offered by this job

Company vehicle

Annual leave 33 days

Private medical insurance

Life insurance

Enhanced pension plan

Cycle to work scheme

Cashback health plan

Health & wellbeing program

Employee referral program

Job summary

ENERCON is seeking an After Sales Manager based in Huntington with hybrid working (office 2 days/week). You will be the main contact for customers, owning end-to-end post-sales accounts and coordinating service solutions.

Responsibilities include handling O&M contracts, negotiating service terms, and maintaining strong client relationships across GB & IE. Applicants should have 2 years in Customer Service, and a business or engineering degree.

Qualifications

• 2 years Customer Service experience is essential.
• University Degree/Masters in Business Economics and/or Electrical or Mechanical Engineering or similar field is desirable.
• Excellent organisational skills are essential.
• Assertive, adaptable and friendly personality with excellent people skills.
• Can-do attitude with excellent time management and multitasking.
• Discretion with confidential information.
• Knowledge of contractual, commercial and technical aspects of energy industry.
• Strong communication, negotiation and motivational skills.
• Well-developed interpersonal skills; builds networks.
• Full Clean Drivers Licence.

Responsibilities

• Act as the first point of contact for customers, handling technical and commercial queries.
• End-to-end responsibility for After Sales accounts as a relationship manager.
• Coordinate solutions with the service department for customer issues.
• Manage O&M contracts and post-sales activities.
• Negotiate and quote for service contracts and replacements.
• Prepare documentation and technical data per customer/company requirements.
• Support issue resolution and escalate hot-spot problems when needed.
• Collaborate with internal teams to optimize processes and knowledge sharing.

Skills

Customer service

Organisational skills

Communication & negotiation

Time management

Discretion & confidentiality

Wind energy industry knowledge

Driver's licence

SAP

MS Office

People skills

Education

Bachelor/Master in Business Economics or Electrical/Mechanical Eng

Tools

MS Office

SAP

Job description

ENERCON is seeking an After Sales Manager based in Huntington with hybrid working (office 2 days/week). You will be the main contact for customers, owning end-to-end post-sales accounts and coordinating service solutions.

Responsibilities include handling O&M contracts, negotiating service terms, and maintaining strong client relationships across GB & IE. Applicants should have 2 years in Customer Service, and a business or engineering degree.