Advice Process & Enablement Lead

Progeny; Leeds; On-site; GBP 45,000 - 75,000; Full time

Job summary

Progeny is seeking an Advice Manager to translate advice standards into day-to-day practice across the adviser population in the UK. You will maintain the advice process, templates, and technical guidance, ensuring advisers experience the standard in their tools and guidance.

You will track delivery of the ongoing advice service, produce MI on service, productivity, and capacity for reporting to senior leadership and the Board, and support adviser onboarding and capacity planning.

Qualifications

• Paraplanning/advice process experience within UK financial planning.
• Level 4 Diploma in Regulated Financial Planning or equivalent; commitment to further qualification.
• Strong knowledge of COBS suitability requirements and Consumer Duty as they apply to advice.
• Experience with advice-system workflow and template configuration.

Responsibilities

• Maintain the advice process documentation, suitability report templates, and technical guidance, keeping them current with regulatory and proposition change.
• Act as first point of contact for advisers on advice process, documentation, and proposition queries, escalating technical matters to the Head of Advice.
• Track delivery of the ongoing advice service against each tier's commitments, maintaining review scheduling and completion MI and flagging shortfalls early.
• Produce the advice function's MI on service delivery, adviser productivity, and capacity for the Head of Advice's reporting to senior leadership and the Board.
• Support client allocation and book management, maintaining the data used to balance adviser capacity across the firm.
• Support the embedding of the client value, investment, and product propositions across advisers, including briefings and communications.
• Translate agreed regulatory and proposition change into updated process, templates, and guidance, and coordinate roll-out to the adviser population.
• Support the advice integration of acquired businesses, mapping acquired advice processes and client service arrangements onto the firm's advice standards and proposition.
• Prepare advice-policy papers and supporting analysis for the Head of Advice's contributions to IOAPC.
• Coordinate adviser onboarding into the firm's advice process and proposition, including the academy and trainee pipeline.

Skills

Analytical skills

Communication skills

Education

Level 4 Diploma in Regulated Financial Planning

Tools

Excel

Advice-system software

Job description

Progeny is seeking an Advice Manager to translate advice standards into day-to-day practice across the adviser population in the UK. You will maintain the advice process, templates, and technical guidance, ensuring advisers experience the standard in their tools and guidance.

You will track delivery of the ongoing advice service, produce MI on service, productivity, and capacity for reporting to senior leadership and the Board, and support adviser onboarding and capacity planning.