Advanced Human Factors Engineer

Crux Product Design; West of England; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Crux Product Design in Bristol (UK) and Boston (US) seeks an Advanced Human Factors Engineer to lead planning, running and delivering usability projects across all development phases for medical devices.

You will identify user needs, support use-related risk mitigation, conduct desk and field research, and produce clear reports in line with IEC62366 and FDA guidelines, collaborating with internal teams and global clients.

Qualifications

• Experience applying a range of human factors techniques.
• In-depth understanding of medical device HF guidance documents (IEC62366, FDA).
• Experience evaluating designs based on usability insights.
• Skilled in moderating varied user research and data capture/analysis.
• Strong report writing and presentation skills.
• Knowledge of regulatory frameworks for medical device development.

Responsibilities

• Plan, run and deliver usability and HF activities across development phases.
• Identify user needs and integrate usability into product development.
• Analyse data to generate actionable design solutions and reduce use-related risk.
• Liaise with external suppliers to enable HF studies.
• Produce clear, concise reports and client presentations.
• Promote HF capability and stay updated on regulations and best practices.

Skills

Human factors

Usability testing

Regulatory standards

Medical devices

User research

Risk assessment

Communication

Report writing

Presentation

Project planning

Education

Accredited degree

First/2:1 degree

Job description

Position Overview

We are looking for a talented Advanced Human Factors Engineer to join our growing team. Being part of the Human Factors and Usability team, you will be involved in planning, running and delivering a range of exciting human factors projects across all phases of development. You will be working with both internal project teams and global medical clients on developing safe and usable medical devices, ensuring that user needs are considered early and often throughout the design process. You will be responsible for identifying user needs and supporting use‑related risk mitigation through the application of Human Factors principles and best practice.

Position Overview

We are looking for a talented Advanced Human Factors Engineer to join our growing team. Being part of the Human Factors and Usability team, you will be involved in planning, running and delivering a range of exciting human factors projects across all phases of development. You will be working with both internal project teams and global medical clients on developing safe and usable medical devices, ensuring that user needs are considered early and often throughout the design process. You will be responsible for identifying user needs and supporting use‑related risk mitigation through the application of Human Factors principles and best practice.

The role involves a range of activities such as desk and field research, use‑related risk management, planning and conducting Human Factors studies and compiling results into clear and concise reports appropriate for client teams and in accordance to regulatory standards.

Check out what our Human Factors team is all about: Crux - Human Factors

Why us?

• Work with top pharma clients on cutting‑edge medical device projects.
• Collaborate with a multidisciplinary team across our Bristol (UK) and Boston (US) offices.
• Travel opportunities to support global project delivery.
• Influence the development of life‑changing healthcare technologies.
• Be part of a consultancy that values curiosity, integrity, and collaboration.

Principal Responsibilities

• Accurate planning and timely delivery of usability and Human Factors activities.
• Ensuring user needs are identified and met through the integration of usability in product development.
• Analysing data to generate tangible and feasible design solutions that improve the usability and reduce use‑related risk.
• Liaising with external suppliers to enable efficient execution of Human Factors studies.
• Producing clear, concise written reports and presentations.
• Formulating and executing of a design and usability strategy to meet client objectives.
• As a subject matter expert, presenting ideas to colleagues and clients with varying levels of technical knowledge, questioning where appropriate to ensure impactful output and being persuasive and able to 'sell' your ideas to others.
• Promoting awareness of usability within the business and helping to promote Crux’s growing in‑house Human factors capabilities by proactively developing knowledge of relevant regulations, processes and best practice.
• Building trusted relationships within existing client accounts and pursuing opportunities and referrals for selling usability services into these accounts.
• Preparing and advising on small quotes.
• Support Crux’s continual development, improving processes and procedures.

Essential

What We’re Looking For

• Experience of applying a range of Human Factors techniques and usability principles.
• In‑depth understanding of Human Factors guidance documents and standards for medical device development.
• Experience in evaluating and improving designs based on sound usability understanding.
• Skilled and experienced in moderating varied user research and putting participants at ease.
• Experience in data capture and analysis.
• A proven ability to synthetise a lot of information and distil it into meaningful design recommendations.
• Strong report writing skills.
• Excellent presentation and interpersonal communication skills.
• Exceptional planning and organisational skills.
• Ability to work cooperatively and dependably as part of a team or independently.
• Great attention to detail.
• An understanding of up‑to‑date regulatory frameworks surrounding medical device development, including IEC62366 and FDA Human Factors regulations.
• Flexible and accommodating work ethic.
• Achieved a first or high 2:1 classification in a relevant accredited degree program.
• Due to the nature of this role, appointment is subject to a Basic DBS check.

Desirable

• Experience in a consultancy environment for the medical, pharma or health industries.
• Working towards CIEHF chartership

Why you’ll love working here

We’re a dynamic, fast‑growing engineering consultancy with a reputation for delivering brilliant work and for being a genuinely great place to build your career.

Our benefits package is designed to support your wellbeing and work‑life balance. You’ll enjoy a generous holiday allowance, life assurance, a generous pension scheme, bike‑to‑work options, a health cash plan, enhanced family leave and opportunities to get involved in social events throughout the year.

Check out what an opportunity at Crux offers you: Life at Crux

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, including those with disabilities, and strive to create an environment where different perspectives and experiences help us grow.

We’re a Disability Confident employer. If you would like to make an application under the Disability Confident Scheme or need adjustments at any stage of the application and interview process (or once you join us!), just let us know and we’ll make sure you have the support you need.