Senior Human Factors Engineer

Crux Product Design; West of England; On-site; GBP 65,000 - 90,000; Full time

Job summary

Crux Product Design is seeking a Senior Human Factors Engineer to lead impactful HF programmes across the full development lifecycle in healthcare. You will work with clients and engineers to deliver insight-driven usability improvements and minimize risk in medical device development.

Join a specialist consultancy with Bristol and Boston offices, travel opportunities, and a culture of curiosity, integrity, and collaboration.

Qualifications

• Degree in human factors related subject (engineering, product design, psychology).
• 2+ years applying human factors in a regulated sector.
• Experience applying usability techniques in medical device development.
• Strong understanding of IEC 62366 and FDA Human Factors guidance.
• Ability to lead user research and form study designs.
• Excellent data analysis and report writing.
• Strong presentation and interpersonal communication skills.
• Excellent planning and attention to detail.
• Flexible, collaborative work ethic.
• DBS check due to role requirements.

Responsibilities

• Lead full Human Factors programmes aligned with client goals.
• Conduct desk/field research, risk assessments, formative/summative studies.
• Generate actionable insights and design recommendations.
• Produce high-quality reports/presentations per Crux standards.
• Communicate with clients and internal teams to manage expectations.
• Navigate project risks and ensure timely delivery.
• Build relationships and identify new business opportunities.
• Support proposal development and project scoping.
• Mentor and line-manage junior team members.
• Promote HF best practices and regulatory awareness.
• Contribute to continuous improvement of HF processes.

Skills

Human factors

Regulated sector

Usability principles

IEC 62366

FDA guidance

User research

Data analysis

Presentation skills

Communication

Project leadership

Education

Engineering degree

Product Design degree

Psychology degree

Job description

Position Overview

Are you ready to lead impactful Human Factors programmes that shape the future of healthcare? We're looking for a Senior Human Factors Engineer to join our growing team and take technical ownership of projects that span the full development lifecycle. You'll work closely with clients, project managers, and engineers to deliver high-quality, insight-driven solutions that improve usability and reduce risk in medical device development.

Crux is a specialist consultancy at the forefront of medical device development. We partner with top-tier pharma clients to deliver innovative, safe, and user-centred solutions that transform healthcare. We're looking for an experienced and passionate Senior Human Factors Engineer to join our growing team and lead impactful work across a diverse portfolio of global projects.

Why us?

• Work with top pharma clients on cutting-edge medical device projects

• Collaborate with a multidisciplinary team across our Bristol (UK) and Boston (US) offices

• Travel opportunities to support global project delivery

• Influence the development of life-changing healthcare technologies

• Be part of a consultancy that values curiosity, integrity, and collaboration

Principal Responsibilities

As a Senior Human Factors Engineer, you'll be involved in all aspects of project scoping, delivery, and client engagement. You'll lead usability strategies, mentor junior team members, and help shape the future of our Human Factors capability.

Key responsibilities include:

• Leading full Human Factors Engineering programmes aligned with client and project goals

• Conducting desk and field research, risk assessments, and formative/summative studies

• Generating actionable insights and design recommendations from data analysis

• Producing high-quality reports and presentations that meet Crux standards

• Communicating confidently with clients and internal teams to manage expectations

• Navigating project risks and ensuring timely, successful delivery

• Building trusted relationships and identifying new business opportunities

• Supporting proposal development and project scoping

• Mentoring and line-managing junior team members

• Promoting Human Factors best practices and regulatory awareness across the business

• Contributing to the continuous improvement of HF processes and team capability

What We're Looking For

Essential:

• Educated to degree level in a human factors related subject (Engineering, Product Design, Psychology)

• 2+ years applying human factors in a highly regulated sector

• Proven experience applying human factors techniques and usability principles in medical device development

• Deep understanding of IEC 62366 and FDA Human Factors guidance

• Skilled in guiding, designing and delivering user research and putting participants at ease for both formative and validation studies

• Strong data analysis and report writing skills

• Excellent presentation and interpersonal communication skills

• Exceptional planning, organisational skills, and attention to detail

• Great attention to detail

• Flexible and collaborative work ethic

• Degree in a relevant accredited programme

• Due to the nature of this role, appointment is subject to a Basic DBS check.

Desirable:

• Conference speaking/publication experience

• CIEHF/HFES Membership

• Experience in a consultancy environment for the medical, pharma or health industries.

• Line management experience

• Experience within multi-disciplinary teams for project delivery

We're seeking someone who:

• Communicates confidently and authoritatively with clients and internal teams

• Thrives in collaborative environments and gives constructive feedback

• Is proactive in navigating project risks and delivering high-quality outcomes

• Has a strong grasp of industry trends, regulations, and best practices

• Enjoys mentoring others and sharing knowledge

• Is curious, inventive, and invested in building meaningful relationships

Why you'll love working here

We're a dynamic, fast-growing engineering consultancy with a reputation for delivering brilliant work and for being a genuinely great place to build your career.

Our benefits package is designed to support your wellbeing and work-life balance. You'll enjoy a generous holiday allowance, life assurance, a generous pension scheme, bike-to-work options, a health cash plan, enhanced family leave and opportunities to get involved in social events throughout the year.

Check out what an opportunity at Crux offers you: Life at Crux

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, including those with disabilities, and strive to create an environment where different perspectives and experiences help us grow.

We're a Disability Confident employer. If you would like to make an application under the Disability Confident Scheme or need adjustments at any stage of the application and interview process (or once you join us!), just let us know and we'll make sure you have the support you need.