Advanced Digital Systems and Storage Engineer

The Methodist Church in Britain; East Ham; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Flexible working

Job summary

The Methodist Church in Britain is seeking an IT Server and Storage Specialist to work in the IT department alongside the Server and Storage Lead. The role focuses on keeping systems running to agreed standards, including disaster recovery, backups and 2nd and 3rd line support.

You will manage high-availability server infrastructure, support security and testing, and participate in the Digital On Call Rota. A degree or equivalent and at least three years of relevant experience are required.

Qualifications

• Degree in Computer Science, IT or related field or equivalent experience.
• At least 3 years' experience in similar roles.
• Experience with high-availability server environments.
• Experience with server hardware maintenance and virtualization.

Responsibilities

• Ensure continuous IT service across departments and stakeholders.
• Provide specialist technical advice and expertise as a key IT resource.
• Develop disaster recovery and contingency arrangements, including testing.
• Support IT Operations with security, backup strategies and testing restores.
• Provide 2nd and 3rd line support to Service Desk, Networks, Implementation and Development and Operations staff.
• Participate in the Digital On Call Rota.
• Assist with project rollouts and moves.

Skills

Server management

High-availability

Troubleshooting

Communication

Security best practices

Education

Degree in Computer Science or related field

Tools

VMware

Hyper-V

Nutanix AHV

Windows Server

Linux

Job description

This is a specialist IT post in the Trust's IT department, working with the IT Server and Storage Lead to keep systems supported to agreed standards. The post-holder keeps the Trust's IT systems running continuously for all departments, covering disaster recovery, backup checks and second and third line support. The post stands out for its specialist advisory remit and a digital on-call rota. Candidates need three years' server experience in high-availability environments and a relevant degree or equivalent.

What the job involves

• Keep IT systems providing a continuous service to all Trust departments and associated stakeholders
• Provide specialist technical advice and expertise as a key IT resource
• Develop and maintain disaster recovery and contingency arrangements, including testing them
• Support IT Operations with computer security processes and backup strategies for corporate systems
• Carry out regular backup checks and test restores to protect server, application and user data
• Provide 2nd and 3rd line support to Service Desk, Desktop, Networks, Implementation and Development and Operations staff
• Support the Implementation and Development team during project rollouts, planned work and moves
• Take part in the Digital On Call Rota

Qualifications

• Degree in Computer Science, Information Technology or a related field, or equivalent experience

Experience

• At least 3 years' experience in similar roles
• Extensive experience managing server infrastructure in a complex, high-availability environment
• Experience with virtualisation technologies such as VMware, Hyper-V or Nutanix AHV
• Strong experience in server hardware maintenance, including upgrades and component replacements

Skills & knowledge

• Ability to manage competing priorities and work effectively under pressure
• Strong problem-solving and analytical skills for troubleshooting complex technical issues
• Excellent communication, explaining technical concepts to non-technical stakeholders
• Excellent knowledge of Windows Server, Linux and virtualisation platforms
• Strong understanding of networking principles (TCP/IP, DNS, DHCP) as they relate to server management
• In-depth knowledge of server security, patch management and antivirus protection

Other

• Use technology and tools effectively in managing infrastructure and operations
• Up-to-date knowledge of industry trends, server technologies and healthcare best practice for server management
• Understanding of, and commitment to, equality, diversity and inclusion
• Role model the Trust's values every day

Nice to have

• ITIL V4 Foundation
• Relevant technical certifications, such as Microsoft Certified: Azure Administrator, CompTIA Server+ or VMware Certified Professional
• IT experience gained in an acute healthcare setting

What’s offered

• Flexible working requests considered, balanced against service needs