Advanced Craft Build Operative

The Wrekin Housing Group Limited; Telford; On-site; GBP 37,000 - 44,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

The Wrekin Housing Group Limited is recruiting an Advanced Craft Build Operative in the UK to deliver a high‑quality, customer‑focused responsive repairs service across our housing portfolio, including occupied and empty properties. The role spans hard landscaping, fencing, roofing and guttering with multi‑skilled repairs as per the Advanced Craft Skills Matrix.

You will join a Regional Responsive Repairs team, support same‑day repairs, and work across a seven‑day service.

Qualifications

• Hold a City and Guilds qualification in one of the building trades or equivalent time served.
• Experience post apprenticeship in maintenance of domestic properties.
• Full UK Driving Licence.
• Be willing to undertake a Basic DBS Check.

Responsibilities

• Deliver high‑quality, customer focused responsive repairs across the housing portfolio.
• Carry out multi‑skill repairs including hard landscaping, fencing, roofing and guttering.
• Support the same‑day repairs service and wider maintenance obligations.
• Work across a seven‑day service with a stay‑and‑do approach to maximise first‑time fixes.

Skills

Multi-skilled trades

Customer-focused

Problem solving

Education

City and Guilds qualification in building trades

Job description

The following content displays a map of the jobs location - Telford

Salary Range:

£37,151.84 to £43,634.28 per annum*

Location:

Covering all locations from Staffordshire, Shropshire and Telford & Wrekin

Closing Date:

15th June 2026 (Interviews could take place whilst the advert is open)

* Hours of work, salary and benefits dependent on contract choice - please see job pack for full contract details

Here at Housing Plus Group, our customers are at the centre of everything we do, our company value of “We create places people are proud to call home” reinforces this into our day-to-day roles. We have a responsibility for role-modelling and embedding our core valued behaviours into our roles, whilst at the same time supporting the business to develop a positive, inclusive and engaging culture to support our core company behaviours:Own it - Make it happen, Improve it - Move things forward and Live it - Show understanding and compassion.

The Role:

An Advanced Craft Build Operative is responsible for delivering a high-quality, customer focused responsive repairs service across the group’s housing portfolio, including both occupied and empty properties. The role undertakes a full range of Build Operative works such as Hard Landscaping, Fencing, Roofing and Guttering and carries out additional multi-skilled repairs in line with, but not limited to the Advanced Craft Skills Matrix

Working as part of a Regional Responsive Repairs and Maintenance team, the post holder support’s the Group’s same-day repairs service and wider maintenance obligations. The role operates across a seven-day service and adopts a proactive ‘stay and do’ approach to maximise right first-time repairs, minimise repeat visits and disruption, and improve customer outcomes.

You will also be required to complete continuous professional development, to further support you and your role at the Group.

What do we mean by Advanced Craft?

As an Advanced Craft operative, you will be multi-skilled and able to carry out a range of repairs beyond your core trade. Using our Advanced Craft Skills Matrix, you may be asked to complete minor tasks such as basic plumbing, carpentry, plaster patching or tiling. This flexible approach allows us to resolve more repairs in a single visit, reduce follow-on work and deliver a quicker, more efficient service for our customers.

• You would be required to hold a City and Guilds qualification in one of the building trades or equivalent time served in one of the building trades
• Experience post apprenticeship experience particularly on maintenance of domestic properties
• You will be required to hold Full UK Driving Licence
• You will be required to undertake a Basic DBS Check

For further details about essential and desirable criteria please refer to the Job Pack attached.

What we can offer you

• Our competitive benefits package based on chosen contract package. For further information about annual leave, benefits and pensions, please refer to job pack/ FAQ’s document attached as options vary dependent on salary package

Please can we ask that when uploading your CV you check to make sure that it is current with all your most recent information included. If you have any questions or require any additional support, please contact the recruitment team who are on hand to answer your queries, their email address is: [e-mail]

*Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.