Adults Finance Assistant

Cambridgeshire County Council; Peterborough; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

Grafham Water Center is seeking a Finance Assistant to join the Adults Finance Team. The role focuses on supporting adult social care services in funding, provider payments and timely invoices.

You'll handle billing, payments, direct payments administration, debt management and respond to customer enquiries, with an emphasis on accuracy and excellent service. The team offers flexible working and a base at Scott House, Huntingdon.

Qualifications

• Strong administrative and customer service skills.
• Experience handling financial information with accuracy.
• Organised and self-motivated with a commitment to high standards.

Responsibilities

• Support billing processes and ensure timely and accurate invoices.
• Process payments and administer direct payments as required.
• Assist with debt management and customer enquiries.
• Collaborate with Adult Social Care teams, providers and service users.
• Maintain accurate records and contribute to service improvement.

Skills

Administrative skills

Customer service

Attention to detail

Job description

Finance Assistant - Adults Finance Team

Are you looking for a rewarding finance role where your work directly supports Adult Social Care services across Cambridgeshire?

We have an exciting opportunity for a Finance Assistant to join our friendly and supportive Adults Finance Team. This role is ideal for someone with strong administrative and customer service skills who enjoys working with financial information, solving problems and helping people.

As a Finance Assistant, you will play a vital role in ensuring that adult social care services are accurately funded, providers are paid correctly, and service users receive timely and accurate invoices. You will support a wide range of financial processes including billing, payments, direct payments administration, debt management and customer enquiries.

You will work closely with colleagues across Adult Social Care, service users, families, care providers and partner organisations, helping to resolve queries and provide an excellent customer experience.

This is a full-time permanent position (37 hours per week) with Scott House, Huntingdon as your contractual office base. The team currently works largely remotely, supporting flexible ways of working, although attendance at Scott House will be required to meet service and business needs.

We are looking for someone who is organised, self-motivated and committed to delivering high standards of accuracy and customer service. In return, you'll join a team that values collaboration, continuous improvement and personal development.