Adult Social Care QA Manager: Practice Improvement

Ardent Social Ltd; Bromley; Hybrid; GBP 57,000 - 74,000; Full time

Job summary

Ardent Social Ltd. is seeking a Quality Assurance Manager to join the Adult Social Care Practice Assurance Team in Bromley. You will drive the annual QA programme, implement the QA framework, and lead audit activity to improve service quality for adults and carers.

You will coordinate QA activities, conduct audits, analyze data, identify learning themes, and support best practice development. You will also lead QA projects, ensure effective supervision, and collaborate with internal and external

Qualifications

• Professional Social Work qualification and registration with Social Work England.
• Experience in Adult Social Care and quality assurance.
• Experience managing staff and supervising.
• Knowledge of QA mechanisms and safeguarding adults.
• Strong analytic and written/comms skills.

Responsibilities

• Deliver the annual quality assurance audit programme for Adult Social Care.
• Coordinate quality and performance monitoring across Adult Services.
• Undertake case file audits, practice reviews and observations.
• Analyze QA data to identify themes for learning and improvement.
• Produce reports for senior management and QA forums.
• Lead quality improvement projects related to adult social care and safeguarding.
• Manage project planning, delivery, risks and reporting.
• Supervise project team members and resources.

Skills

Analytical skills

Communication skills

Project management

Education

Social Work registration (Social Work England)

Job description

Ardent Social Ltd. is seeking a Quality Assurance Manager to join the Adult Social Care Practice Assurance Team in Bromley. You will drive the annual QA programme, implement the QA framework, and lead audit activity to improve service quality for adults and carers.

You will coordinate QA activities, conduct audits, analyze data, identify learning themes, and support best practice development. You will also lead QA projects, ensure effective supervision, and collaborate with internal and external