Quality Assurance Manager – Adult Social Care

Ardent Social Ltd; Bromley; Hybride; GBP 57 000 - 74 000; Plein temps

Résumé du poste

Ardent Social Ltd. is seeking a Quality Assurance Manager to join the Adult Social Care Practice Assurance Team in Bromley. You will drive the annual QA programme, implement the QA framework, and lead audit activity to improve service quality for adults and carers.

You will coordinate QA activities, conduct audits, analyze data, identify learning themes, and support best practice development. You will also lead QA projects, ensure effective supervision, and collaborate with internal and external

Qualifications

• Professional Social Work qualification and registration with Social Work England.
• Experience in Adult Social Care and quality assurance.
• Experience managing staff and supervising.
• Knowledge of QA mechanisms and safeguarding adults.
• Strong analytic and written/comms skills.

Responsabilités

• Deliver the annual quality assurance audit programme for Adult Social Care.
• Coordinate quality and performance monitoring across Adult Services.
• Undertake case file audits, practice reviews and observations.
• Analyze QA data to identify themes for learning and improvement.
• Produce reports for senior management and QA forums.
• Lead quality improvement projects related to adult social care and safeguarding.
• Manage project planning, delivery, risks and reporting.
• Supervise project team members and resources.

Connaissances

Analytical skills

Communication skills

Project management

Formation

Social Work registration (Social Work England)

Description du poste

Quality Assurance Manager – Adult Social Care

• Location
• Job Type

Bromley

Contract

• Consultant
• Contact
• Reference
• Omar Khan
• 02081563358
• 1190

Job Description

Job Title: Quality Assurance Manager – Adult Social Care
Specialism: Adult Services
Location: Bromley, UK
Salary: £29.08 PAYE, £38.06 Limited/Umbrella Per Hour
Type: Temporary / Full Time

We are seeking an experienced Social Work Manager to join the Practice Assurance Team within Adult Social Care. The role will support the delivery of the annual quality assurance programme, implementation of the quality assurance framework and audit activity to monitor and improve the quality of services provided to adults and careers.

You will coordinate quality and performance monitoring activities, undertake case file audits and practice reviews, analyze data and identify themes for learning, practice development and service improvement.

The role will also involve supporting the Principal Social Worker with best practice development, reflective learning and training, as well as leading quality improvement projects relating to adult social care, safeguarding and social work practice.

Key Responsibilities

• Deliver the Adult Social Care annual quality assurance audit programme.


• Coordinate quality and performance monitoring activities across Adult Services.


• Undertake case file audits, practice reviews and observations.


• Analyze quality assurance data and identify themes for learning and service improvement.


• Produce reports for senior management and relevant quality assurance forums.


• Support the development of best practice and facilitate training workshops and reflective learning forums.


• Lead quality improvement projects relating to adult social care, safeguarding and social work intervention.


• Manage project planning, delivery, monitoring, risks, issues and reporting.


• Supervise project team members and manage resources assigned to projects.


• Undertake specific case file audits and individual reviews where required, including matters relating to safeguarding, complaints, Ombudsman reports or safeguarding appeals.


• Work collaboratively with internal teams, service users, careers, partner organizations and external stakeholders.

Perks and Benefits

• Opportunity to work within Adult Social Care Practice Assurance.


• Minimum two days per week in the office.


• Opportunity to contribute to quality assurance, practice improvement and service development.


• Collaborative working with social care professionals and partner organizations.

Requirements

• Professional Social Work qualification and registration with Social Work England.


• Experienced Social Work Manager with experience in Adult Social Care.


• Experience in quality assurance, practice improvement or a similar role.


• Experience managing and supervising staff.


• Experience managing change or social care projects.


• Knowledge of Adult Social Care legislation, policy, guidance and best practice.


• Knowledge of quality assurance mechanisms and safeguarding adults.


• Experience of working with safeguarding adults enquiries.


• Ability to manage complex projects, workloads, risks and competing priorities.


• Strong analytical skills, with the ability to analyze quantitative and qualitative data.


• Strong written and verbal communication skills.


• Ability to build effective working relationships and influence colleagues and managers to improve practice.


• Understanding of programme and project management frameworks.


• Commitment to continuous professional development.

Why Bromley

Bromley offers a well-connected working environment with a strong focus on quality, service improvement, and effective adult social care. The role provides an opportunity to contribute to practice assurance, quality improvement, and better outcomes across Adult Services while working closely with professionals and partner organizations.