Adult & Paediatric Administrator/Crisis Worker-West Yorks CSAAS

Mountain Healthcare Limited; Morley; On-site; GBP 25,000 - 31,000; Full time

Job summary

Mountain Healthcare Limited seeks an Administrator/Crisis Worker to support sexual assault victims at the Hazlehurst Centre CSAAS SARC in West Yorkshire. The role combines administrative duties with crisis intervention, including forensic preparation and patient advocacy.

You will provide telephone information, liaise with agencies, and ensure high standards of confidentiality and safety. A UK driving license is required and a full DBS check will be completed.

Qualifications

• Experience working with vulnerable adults and children.
• Safeguarding knowledge for adults and children.
• Confidentiality awareness and practice.
• Experience completing administrative duties.
• IT literacy and data handling skills.
• Experience in data collection, reporting and data manipulation.
• Driven with access to a car (24/7).
• Female candidates only due to occupational qualification under Sex Discrimination Act.

Responsibilities

• Provide telephone information and support to clients.
• Assist with administration and management of visits, including forensic prep.
• Support colposcope use and medical care; provide patient advocacy.
• Ensure DNA decontamination between cases is maintained.
• Coordinate with other agencies on historic cases.

Skills

IT literate

Data collection

Excel

Reports

Data manipulation

Driving

Driving license

Administration

Tools

Excel

Job description

Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation?

This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.

The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.

Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape.

Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.

This will be a dual role with both Administrator and Crisis Worker responsibilities.

You will be based at the Hazlehurst Centre CSAAS SARC, West Yorkshire

Additional Location: North Yorkshire CSAAS SARC

This is Full-Time vacancy of 40 hours per week.

Salary: £28,051.32 per annum pro rata based on 40 hours per week (£13.45 per hour)

Shift hours will be: Monday-Saturday Five shifts 9:30am-5:30pm

There will also be the opportunity to pick-up additional shifts as an out of hours Crisis Worker, on an on-call basis from 5:30pm to 9:30am.

Interviews will be held week Commencing 28th September 2026.

This Paediatric & Adult Administrator/Crisis Worker Role Will Include

• providing telephone information and support.
• assisting in the administration and management process of an adult or child and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
• supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family, and ensuring a patient-centered service.
• ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning).
• assisting patients and liaising with other agencies regarding the management of historic cases.

As an organisation that 'does the right thing', we believe you will be empowered to make a difference.

Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks.

Whilst the position may be based from one location, additional travel may be required, therefore a UK driving license is required for this role.

Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.

We welcome applications for this Administrator/ Crisis Worker role from candidates with experience in care, social care, healthcare, and administration.

Essential

• Experience of working with vulnerable adults and children.
• Knowledge and understanding of safeguarding children and adults.
• Knowledge and understanding confidentiality.
• Experience completing administrative duties
• IT Literate
• Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential.
• Can drive and has access to a car 24/7
• Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
• As an organisation that 'does the right thing', we believe you will be empowered to make a difference.
• We welcome applications for this Administrator/ Crisis Worker role from candidates with experience in care, social care, healthcare, and administration.

Desirable

• Experience of working with individuals who may have complex needs.
• Experience of working with individuals who have experienced sexual assault/ violence.
• Experience of creating and utilising resources and use of distraction techniques.
• Project development and outreach
• Training and presentation skills