Adoption Support & Admin Officer (Hybrid)

Stockport; Wythenshawe; Hybrid; GBP 17,000 - 18,000; Part time

Job summary

Adoption Counts, hosted by Stockport Council, invites applications for a Business Support Officer in Adoption Support. The role supports adopters, children, and adopted adults, handling inquiries and signposting to services.

It involves maintaining records, generating reports, and working with the Keeping in Touch Team to exchange correspondence between adopters and birth relatives. The post requires strong organisational skills, calm under pressure, and effective communication.

Qualifications

• You will be self-motivated, remain calm under pressure and communicate effectively with callers and colleagues.

Responsibilities

• Be the first point of contact for enquiries (telephone or webmail) and signpost callers to relevant services.
• Support the Keeping in Touch Team (KITT) to facilitate correspondence between adopters and birth relatives.
• Search records to locate adoption files for Adopted Adults.
• Carry out administrative tasks and maintain accurate records in the case management system.
• Collaborate with colleagues and stakeholders to provide flexible support.

Job description

Adoption Counts, hosted by Stockport Council, invites applications for a Business Support Officer in Adoption Support. The role supports adopters, children, and adopted adults, handling inquiries and signposting to services.

It involves maintaining records, generating reports, and working with the Keeping in Touch Team to exchange correspondence between adopters and birth relatives. The post requires strong organisational skills, calm under pressure, and effective communication.