Campaign Manager

Samsung SDS Europe; Chertsey; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days’ annual leave

Discretionary performance-based bonus

Defined Contribution Pension

Permanent Health Insurance

Flexible Benefits allowance

Job summary

Samsung SDS Europe is seeking an experienced Adobe Campaign Consultant to lead campaign execution activities across Europe. The candidate will manage and optimize operations within the Adobe Campaign solution, ensuring campaign deadlines are met and supporting users in executing campaigns.

The role requires strong consultancy skills, with emphasis on building relationships across various teams. Key perks include 25 days of annual leave, a performance-based bonus scheme, and a benefits allowance for extras like healthcare and dental insurance.

Qualifications

• 2+ years’ experience using Adobe Campaign Classic in an Operations role.
• 3+ years’ experience in Digital Marketing, including programming and integration.
• Experience with Adobe Marketing Cloud solutions is preferred.

Responsibilities

• Manage and optimize the operations capabilities of Adobe Campaign.
• Act as a bridge between campaign briefings and the operations team.
• Ensure quality control and maintain necessary documentation.

Skills

Adobe Campaign Classic expertise

Digital Marketing experience

Strong communication skills

Project management skills

Education

Adobe Campaign certification

Tools

Adobe Marketing Cloud solutions

Job description

Samsung SDS provides cloud and digital logistics services. We build optimized cloud environment with Samsung Cloud Platform specialized for businesses, provide all-in-one management service based on 39 years of expertise in each industry, and boost work efficiency and customer service with our SaaS solution proven successful in many use cases. Your only partner to present reasonable answer to complex challenge of digital transformation is Samsung SDS.

About the Role

We are looking for a skilled and experienced Adobe Campaign (Classic) Consultant with strong operational expertise to lead campaign execution activities across Europe. The successful candidate will play a key leadership role within the campaign execution team, managing and optimizing the Operations capabilities of the Adobe Campaign solution.

You will need to operate in a fast-moving environment and provide the technical bridge between the campaign briefings and operations team, having a solid understanding of the full end-to-end campaign process, from brief to delivery, and working with internal stakeholders in order to ensure that campaign deadlines are achieved.

Responsibilities

• Understanding the technical configurations in place with the existing Adobe Campaign solution and provide a bridge to users to aid understanding how to build and execute campaigns within the tool. This could cover roles such as training, optimisation, best practice and management of the execution team.
• Act as one of the gatekeepers to ensure quality control and also help to provide reporting if required. You will also be expected to own the documentation that is required to support the operations execution.
• Provide the link to the existing in-house technical team to discuss and potentially assist in the engineering of existing solutions or new features that may be required.
• You will also be expected to provide input into future direction of how we work with Adobe Campaign given the role will place you in the front line with the clients and current campaign use cases.
• This role requires strong consultancy skills, and you will be expected to take the lead within the operations team for any technical considerations that may require engagement with our client.
• Build and maintain strong relationships with key stakeholders, including the Operations Management Team, CDM Management Team, CDM Technical Support Team, Samsung European regional subsidiaries, Adobe Support, and other third parties, while coordinating activities across marketing and operations teams.

Requirements

• 2+ years’ experience using Adobe Campaign Classic (v6/7) within an Operations role, with strong knowledge of campaign execution best practices and client engagement
• 3+ years’ experience in Digital Marketing, including programming, product configuration, and integration of Adobe Campaign and/or other marketing cloud solutions
• Strong communication skills with a proactive, independent, and responsible approach to work
• Adobe Campaign certification, preferably Business Practitioner
• Knowledge of project estimation, PM methodologies, training delivery, issue resolution, and escalation management
• Experience with other Adobe Marketing Cloud solutions (AA, AEM, AAM, etc.), ideally within global or European environments, consumer electronics, or large international brands.

Hours of work

37.5 hour week. Some weekend and evening work may be required for emergencies and projects.

• 25 days’ annual leave
• Discretionary performance-based bonus scheme linked to individual, team and company performance (following successful completion of probation period)
• Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
• Permanent Health Insurance
• Group Life Assurance
• Flexible Benefits allowance of £660 per annum (following successful completion of probation period), e.g. dental insurance, healthcare cash plan, holiday buy/sell, gymflex, travel insurance etc.