Admissions officer (Maternity Cover)

London South Bank University; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Holiday entitlement 26.5 days

Professional development opportunities

Flexible working

Job summary

London South Bank University is recruiting for the role of Admissions Officer on a maternity cover contract, starting October 2026 within our Marketing, Recruitment and Communications team. You will manage an admissions portfolio, assess applications and ensure consistent decisions, while working closely with key stakeholders.

You will provide excellent customer service to applicants, shortlist for interviews, and handle pre-CAS steps for international applicants, contributing to the

Qualifications

• Experience in a higher education institution, preferably including experience with clearing houses or university administration.
• Ability to understand, explain and apply complex procedures and regulations.
• Experience of solving problems, effectively and efficiently.
• Experience in a high-volume processing environment using complex databases.
• A commitment to professionalism, collaborative working and high levels of client service.

Responsibilities

• Manage own portfolio of programmes and assess applications consistently.
• Provide high levels of customer service to applicants and shortlist for interview.
• Implement pre-CAS process for International students and liaise with Admissions Tutors.
• Support delivery of an excellent applicant experience and help meet student number targets.

Skills

Higher education experience

Procedural understanding

Problem solving

High-volume processing

Professional service mindset

Education

Degree or equivalent experience

Job description

About Us

It’s an exciting time to join London South Bank University (LSBU) Group. With the launch of our new LSBU Group Strategy, Connecting, we’re shaping the future of tertiary education for a global, technology-driven economy - rooted in London.

Professional and technical education has been central to LSBU Group’s mission since our founding in 1892. Today, as London’s first integrated tertiary education group, we continue to lead the way on learner‑centred, skills‑focused education.

Comprising London South Bank University, South Bank Colleges and South Bank Academies, connectivity lies at the heart of all we do.

Since 2019, LSBU Group has grown beyond its three founding institutions to form a powerful network of learners, staff, alumni, employers and policymakers – united in our mission: to challenge social and economic inequalities through applied education, insight and partnership.

We are a powerhouse for inclusive education, enterprise and economic growth, connecting potential to opportunity and enabling people to thrive. Our Group network enables us to create learning pathways and connect people and organisations. This ensures learners are supported through the education system to achieve their full potential and can contribute their skills and energies locally and to wider society.

Our new strategy, Connecting, sets out a bold, ambitious vision for LSBU Group and it’s developed in collaboration with colleagues, student groups, partners and stakeholders.

Focused on delivering good jobs for all our learners, we are proud to be employer and skills led, delivering excellent professional and technical teaching which supports future talent and careers to deliver impact for London and beyond.

Working for us

Turning passion into purpose

Our ambition is to create educational pathways that empower people of all backgrounds and talents to realise their aspirations, add to the knowledge base, and contribute their skills and drive to wider society.

To realise our ambition, we need people with energy, courage and imagination, who are enthused by our vision and recognise our values as theirs; people who bring ideas to enrich our approach to learning, research and innovation; collaborative people who love creating and spreading knowledge; brilliant people who seek growth and yearn to make a positive, personal difference.

At LSBU Group, you will get to contribute to a vibrant and dynamic culture, which is fuelled by purpose, built around people, and is genuinely diverse. You will be trusted and recognised for your unique contribution.

You will be part of a great team, turning your passion into purpose.

The role

London South Bank University are excited to be recruiting for the post of Admissions officer on a Maternity Cover contract, starting in October 2026, within our Marketing, Recruitment, and Communications team.

As the Admissions Officer you will be responsible for your own portfolio of programmes, ensuring consistent assessment of applications submitted. You will provide a high level of customer service to applicants, make decisions on applications, short‑list applicants for interview, implement the pre‑CAS process for International students and work closely with key stakeholders including Admissions Tutors. Working efficiently and flexibly, the role plays a key part in the delivery of an excellent applicant experience and assisting the University to meet its student number targets by admitting suitably qualified applicants.

About You

• Experience of working in a higher education institution, preferably including experience of the main clearing houses or University administration.
• Ability to understand, explain and apply complex procedures and regulations
• Experience of solving problems, effectively and efficiently
• Experience of working in a high‑volume processing environment using complex databases
• A commitment to professionalism, collaborative working and the delivery of high service and client satisfaction levels, both internally and externally

The ideal candidate will be degree educated or the equivalent work experience, be highly motivated with attention to details and has an excellent organisation skill to deliver a professional, fair and efficient applicant experience to UK and International applicants, whilst providing the academic schools with advice on process and acting as the institutional repository for qualifications expertise.

A full list of key responsibilities and the required skills and experience for this role can be found on the attached Candidate Pack.

Benefits

• Holiday entitlement starting at 26.5 days per annum
• Professional development opportunities
• Flexible working

Closing date for applications is Thursday 1st October 23.59 pm

Interview/assessment - 12th October 2026

We are happy to talk flexible working and reasonable adjustments and aim to make our recruitment and selection process accessible to all, please contact us to discuss any support you need. The diversity of LSBU’s staff and students is a source of our strength and the richness of ideas and perspectives that this diversity brings makes LSBU a unique place to work.

This role is not eligible for sponsorship under the UKVI Skilled Worker route, more details on this can be found within the candidate pack.

We reserve the right to close the vacancy early, should we receive sufficient applications.