Admissions Officer

Bath Spa University; Bath; Hybrid; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Generous pension scheme (LGPS/Teacher)

Hybrid working

Family friendly policies

Employee Assistance Programme

Transport schemes

Discounts and benefits

Job summary

Bath Spa University is seeking an Admissions Officer to manage recruitment and admissions for programmes across our Bath and London campuses. The role blends home-based and on-site work at Newton Park, with occasional travel to London campuses and partner institutions.

You will assess qualifications, advise applicants, and ensure rigorous processing in line with university policies. The post supports student lifecycle activities and collaborative working across departments.

Qualifications

• Experience of providing excellent customer service.
• Experience in a busy environment with competing priorities.
• Experience of administrative functions, preferably in education.
• Excellent communication and interpersonal skills.
• Ability to work as an effective team member.
• Experience with admissions/registry procedures.

Responsibilities

• Manage applications across a portfolio of programmes and/or partner institutions.
• Assess qualifications and make evidence-based admissions decisions.
• Ensure applications are processed accurately and in line with policies.
• Be a main point of contact for applicants, prospective students, and partners.
• Support maintenance of accurate applicant and student records and use of the student information system.

Skills

Customer service

Administrative work

Communication

Team collaboration

Admissions/Registry

SITS knowledge

Tools

SITS system

Job description

Department: Future Students - Academic Planning

Location: Bath, Somerset - Newton Park

Compensation: Grade 5 - Starting from £29,588 rising to £33,002 per annum

Application Deadline: 6 October 2026

We are currently seeking an Admissions Officer, who will be responsible for the recruitment and admissions activities across various University programmes of study delivered at our London campuses (Hackney and Canary Wharf) and our partner institutions.

This is a hybrid role where the post-holder will be based primarily at home and at Newton Park, Bath but will be expected to visit our London campuses and/or partner institutions as required.

About the Role

As our Admissions Officer, you will join our Future Students team and play a key role in delivering an excellent applicant and student experience. You will manage applications across a portfolio of programmes and/or partner institutions, assessing qualifications, making evidence‑based admissions decisions and ensuring applications are processed accurately, efficiently and in line with University policies and procedures. You will be a key point of contact for applicants, prospective students, agents and partners, providing professional advice and guidance by email, telephone and at events such as Open Days and Offer Holder Days.

Working collaboratively with academic Schools, partner institutions and professional services, you will help us achieve our recruitment targets and deliver a high‑quality admissions service. You will also support the maintenance of accurate applicant and student records, contribute to the effective use of the SITS student record system, and identify opportunities to improve processes and enhance the applicant journey. The role offers the opportunity to contribute to key activities throughout the student lifecycle, including Clearing, registration, examinations, assessments and graduation, while supporting the wider Future Students and Admissions teams during peak periods.

About You

• Experience of providing excellent customer service
• Experience of working in a busy and demanding environment with competing priorities and varying workload pressures
• Experience of administrative functions, preferably in the education sector
• Excellent communication and interpersonal skills
• Ability to work as an effective member of the team
• Knowledge of SITS or other student records systems
• Experience of Admissions/Registry (or similar) procedures and administration in a medium to large organisation
• Experience of working with a wide range of people from a variety of backgrounds

For further information on the essential and desirable skills we’re looking for, please refer to the attached Job Description.

Additional Information

Salary Grade 5 - Starting from £29,588 rising to £33,002 per annum

The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.

Additional information

The post-holder will be expected to undertake relevant training and take a proactive role in developing their knowledge of the context within which work is undertaken across Student Services and at Bath Spa University. Interview Date - Tuesday 20th October 2026

Please note that as of April 2024, there has been a change in the UK’s sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected.

Staff Benefits

We offer a wide range of great benefits at BSU, including

• Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement
• Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
• Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector‑leading enhanced maternity scheme
• Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
• Transport schemes including Electric Vehicle Scheme and Cycle to Work
• Wide range of discounts and financial benefits, accessed through and easy-to-use app

For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/