Admissions Officer

UK Management College Ltd; East Midlands; On-site; GBP 26,000 - 34,000; Full time

Job summary

UK Management College Ltd is seeking an Admissions Officer to efficiently process student applications, verify documents, and support recruitment, enrolment and applicant service objectives.

The role covers admissions processing, compliance, data integrity, and delivering strong applicant experiences. Proficiency in CRM and MS Office is essential, along with a clear understanding of UKVI and data protection requirements.

Qualifications

• Strong administrative skills and attention to detail.
• Excellent written and verbal communication skills.
• Experience processing applications, records, or documentation.
• Ability to manage workload and meet deadlines/SLAs.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Strong customer service and stakeholder management skills.
• Ability to work independently and as part of a team.
• Experience in higher or further education admissions.
• Knowledge of admissions, enrolment, or student recruitment processes.
• Experience using CRM, admissions, or student record systems.
• Understanding of GDPR and data protection requirements.
• Knowledge of UKVI requirements and international admissions processes.

Responsibilities

• Process student applications through all admissions stages.
• Verify documentation and supporting evidence.
• Ensure compliance with institutional and partner requirements.
• Update admissions systems accurately and timely.
• Progress applications to next stages of the process.
• Communicate with applicants regarding outstanding documentation and decisions.
• Provide accurate admissions information and guidance.
• Follow up with applicants to support progression and enrolment.
• Maintain accurate applicant records and perform quality checks.
• Escalate concerns or irregularities to senior staff.

Skills

Administrative skills

Attention to detail

Written communication

Verbal communication

CRM systems

Microsoft Office

Customer service

Teamwork

Independent work

Higher education admissions

UKVI knowledge

GDPR knowledge

Education

Experience in higher or further education admissions

Tools

CRM systems

Microsoft Office

Admissions software

Job description

Full-time Permanent Band 02

Posted 23 Oct 2026

Description

Admissions Officer

Role Purpose

To process student applications efficiently, accurately, and in accordance with admissions procedures, contributing to recruitment, conversion, enrolment, and applicant service objectives.

Key Responsibilities

Admissions Processing

• Assess and process applications through all required admissions stages.
• Verify application documentation and supporting evidence.
• Ensure applications meet institution and partner requirements.
• Update admissions systems accurately and in a timely manner.
• Progress applications to the next stage of the admissions process.
• Communicate with applicants regarding outstanding documentation and admissions decisions.
• Provide accurate admissions information and guidance.
• Follow up with applicants to support progression and enrolment.

Compliance & Quality

• Ensure compliance with admissions procedures and policies.
• Maintain accurate and complete applicant records.
• Participate in quality assurance activities and file reviews.
• Escalate concerns or irregularities to senior staff.

Service Delivery

• Meet agreed productivity and SLA requirements.
• Support intake activities and peak-period admissions processing.
• Contribute to positive applicant experiences.

Team Contribution

• Work collaboratively with admissions colleagues and stakeholders.
• Attend team meetings and training activities.
• Support departmental objectives and operational priorities.

Key Accountabilities

• Timely processing of applications.
• Compliance with admissions procedures.
• Data accuracy and record maintenance.
• Delivery of applicant service standards.
• Achievement of productivity and SLA requirements.
• Support for recruitment and enrolment targets.

Skills and Experience

• Strong administrative skills and attention to detail.
• Excellent written and verbal communication skills.
• Experience processing applications, records, or documentation.
• Ability to manage workload and meet deadlines/SLAs.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Strong customer service and stakeholder management skills.
• Ability to work independently and as part of a team.
• Experience in higher or further education admissions.
• Knowledge of admissions, enrolment, or student recruitment processes.
• Experience using CRM, admissions, or student record systems.
• Understanding of GDPR and data protection requirements.
• Knowledge of UKVI requirements and international admissions processes.