Admissions Guidance Specialist — Inspire Prospective Students

New College Swindon; Swindon; On-site; GBP 24,000 - 32,000; Full time

Job summary

New College Swindon is hiring an Admissions Advice and Guidance Officer to support prospective students from enquiry to enrolment. You will deliver high-quality information, advice and guidance while representing the College at events and building relationships with schools and external partners.

The role covers admissions processes, interviewing applicants, and contributing to recruitment activities across North Star and Queens Drive campuses, including some evenings and weekends.

Qualifications

• Level 2 English and Maths (or equivalent), or a willingness to achieve these within an agreed timeframe.
• NVQ Level 2 in Advice and Guidance (or a willingness to work towards this qualification).
• Good understanding of the UK education system.
• Excellent customer service, communication and interpersonal skills.
• Ability to build positive relationships with students, parents, carers and external stakeholders.
• Strong organisational skills and the ability to manage multiple priorities.
• Confidence presenting to groups or delivering information sessions would be advantageous.
• Good IT skills, including Microsoft Word, Excel and Outlook.
• Proactive, adaptable and professional approach.
• Full UK driving licence and access to your own vehicle.
• Willingness to work across both North Star and Queens Drive campuses, including occasional evenings and weekends to support recruitment events.

Responsibilities

• Manage applications and enrolments from initial enquiry through to successful course placement.
• Provide high-quality information, advice and guidance to prospective students, parents and carers.
• Interview applicants and make course offers where appropriate.
• Deliver careers education, information, advice and guidance to individuals and groups, both within the College and at external events.
• Build positive relationships with schools, curriculum teams and external partners to support student recruitment.
• Maintain accurate admissions records and ensure learner information is processed efficiently.
• Identify learner support needs and refer applicants to the Learning Support team where appropriate.
• Represent the College at open days, school visits, parents' evenings, application events and promotional activities.
• Work closely with curriculum areas to monitor applications, identify trends and support recruitment activity.
• Deliver an outstanding customer experience while contributing to the continuous improvement of admissions processes.

Skills

Level 2 English and Maths

Excellent customer service

Strong communication

Interpersonal skills

Organisational skills

IT literacy

Education

NVQ Level 2 in Advice and Guidance

Level 2 English and Maths

Understanding of UK education system

Tools

Word

Excel

Outlook

Job description

New College Swindon is hiring an Admissions Advice and Guidance Officer to support prospective students from enquiry to enrolment. You will deliver high-quality information, advice and guidance while representing the College at events and building relationships with schools and external partners.

The role covers admissions processes, interviewing applicants, and contributing to recruitment activities across North Star and Queens Drive campuses, including some evenings and weekends.