Student Services: Admissions, Funding & Guidance Admin

Bath College; Bath; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

30 days holiday entitlement

Private Healthcare Scheme

Cycle to Work Scheme

Eye sight test

Laptop Salary Sacrifice

Free parking

Job summary

Bath College is seeking an Admissions, Funding & Guidance Administrator to support the Student Services Team across both campuses. The role is permanent, full time, 37 hours per week, with a schedule of Monday to Friday.

You will provide information, advice and guidance, assist with bursary administration and welcome students and visitors with a high standard of customer service. Under the direction of the Student Services Manager, you will assess eligibility to study, inform on funding and visa

Qualifications

• Minimum of 4 GCSEs (Grade C/4 or above) or equivalent including English Language and Maths.

Responsibilities

• Provide administrative, information, advice and guidance support for the Student Services department.
• Greet enquirers and respond to face to face, telephone, e-mail and written enquiries; elicit their needs and offer information, advice, guidance in line with exceptional customer service.
• Provide support in reception cover, signing in visitors into the college system and inform staff member of the arrival in line with the college visitor policy
• Assess applicant eligibility to study at the College in accordance with immigration regulations. Record relevant details on the management information system as required by the UK Border Agency.
• Provide information, advice and guidance on the range of courses available, Visa requirements, qualification equivalencies, course fees and funding, offering information on payment options, course locations, timetables etc.
• Carry out fee assessments in accordance to the current funding regulations and deal with complex cases as appropriate.
• Liaise with members of the English Language School to arrange assessments and or interviews as required.
• Where necessary, assist students in completing enrolment, application and bursary forms and information on procedures.

Education

GCSEs including English Language and Maths

Job description

Bath College is seeking an Admissions, Funding & Guidance Administrator to support the Student Services Team across both campuses. The role is permanent, full time, 37 hours per week, with a schedule of Monday to Friday.

You will provide information, advice and guidance, assist with bursary administration and welcome students and visitors with a high standard of customer service. Under the direction of the Student Services Manager, you will assess eligibility to study, inform on funding and visa