Admissions Assistant

Coleg Cambria; Wales; On-site; GBP 27,000 - 28,000; Part time

Benefits offered by this job

Pension scheme

Generous annual leave

On-site nursery

Discount courses

E-learning and professional dev

Gym membership discounts

Free parking

Job summary

Coleg Cambria is looking for an Admissions Assistant to support the college admissions service at Deeside. The role focuses on delivering a first-class, customer-focused experience for applicants and processing both paper and online forms within set timescales.

The ideal candidate will have Level 3 NVQ in Business Administration and at least 4 GCSEs including English and Maths, with strong organisational and communication skills.

Qualifications

• Level 3 NVQ in Business Administration required.
• Four GCSEs at grade C or above including English & Maths.
• Strong organisational skills with ability to prioritise workload.
• Effective communication via phone, email, live chat and text.

Responsibilities

• Support processing and checking of student application forms (paper & online).
• Respond to enquiries via telephone, text, email and Live Chat promptly.
• Develop tools and services to enhance customer service levels.

Skills

Office administration

Customer service

Telephone etiquette

Communication

Education

Level 3 NVQ in Business Administration

4 GCSEs (A-C) including English & Maths

Job description

At Coleg Cambria, our aim is to be an exceptional institute of education.

We provide a warm welcome to all students and staff to make Coleg Cambria a place you want to be a part of. To ensure our students get the best experience and results they can, we make sure the people employed with us are happy. We nurture a positive work environment, a constantly expanding and improving workforce, and offer the opportunity to challenge yourself. On top of all that we have a wide range of benefits to make sure our employees feel valued, including generous annual leave, a great pension package, discount membership to our on-site gyms, salons, and professional training restaurants.

Our 5 Campuses situated in the stunning North Wales area are constantly expanding and evolving. With strong relationships with multiple companies in the area we help give our students the best start to their careers and help the local economy thrive. Wales has a strong and proud culture we continue to grow these important values by being committed to raising the Welsh language profile. We are very proud of what we have built here and we are now looking for someone to enhance our already exceptional workforce.

Location Coleg Cambria Application Deadline Sunday, October 11, 2026 Scale Point From £26,582 Scale Point To £27,120 Job Profile Job Description

Coleg Cambria: An Introduction

At Coleg Cambria, our aim is to be an exceptional institute of education.

We provide a warm welcome to all students and staff to make Coleg Cambria a place you want to be a part of. To ensure our students get the best experience and results they can, we make sure the people employed with us are happy. We nurture a positive work environment, a constantly expanding and improving workforce, and offer the opportunity to challenge yourself. On top of all that we have a wide range of benefits to make sure our employees feel valued, including generous annual leave, a great pension package, discount membership to our on-site gyms, salons, and professional training restaurants.

Our 5 Campuses situated in the stunning North Wales area are constantly expanding and evolving. With strong relationships with multiple companies in the area we help give our students the best start to their careers and help the local economy thrive. Wales has a strong and proud culture we continue to grow these important values by being committed to raising the Welsh language profile. We are very proud of what we have built here and we are now looking for someone to enhance our already exceptional workforce.

Job Summary

Exceeding expectations through education, innovation and inspiration…

Role Title: Admissions Assistant

Location: Deeside

Contract Type: Permanent, Part Time (0.6 contract, 22.2 hours per week on a Monday, Tuesday and Friday)

Salary: £26,582 - £27,120 (pro rata)

We currently have a vacancy for an Admissions Assistant based at our Deeside Campus.

As an Admissions Assistant you will help to provide first class support to the college admissions service. The prime function of the role is to provide a first class, customer focused, sector leading, fair and transparent applicant experience and College admissions service.

The duties of an Admissions Assistant will include supporting the processing and checking of all student application forms (paper and online) within designated timescales. To respond appropriately and timely to enquiries, telephone calls, text messages, emails and Live Chat To develop technological tools and services that enhance customer service levels and communicate with learners in the modern manner they are used to.

Essential Requirements

• Level 3 NVQ in Business Administration
• To provide office support to the Admissions team to all of the college sites
• 4 GCSEs at grade C or above including English and Maths
• Well organised and able to prioritise workload effectively
• To be able to support the needs of learners and college employees
• To be able communicate effectively via the telephone, email, live chat and text
• Flexible attitude, ability to use initiative
• Good telephone manner
• Punctual, organised, and understand the importance of good time management

The Welsh language skills are desirable for this position.

Coleg Cambria is committed to raising the profile of the Welsh language.

The promotion of the welsh language is an essential part of the work we do. Applicants are welcome to submit an application in Welsh. An application submitted in Welsh will not be treated less favorably than an application submitted in English.

Coleg Cambria is a ‘Disability Confident’ Employer.

The promotion of Equality and Diversity is an essential part of the work we do and as part of this, the College is committed to having a diverse staff group.

The safety of children, young people and adults identified as ‘vulnerable’ is paramount and Coleg Cambria is fully committed to safeguarding and promoting the welfare of these individuals and to the rigorous implementation of Disclosure and Barring Service (DBS) procedures and arrangements. A DBS Disclosure will be requested from the successful candidate being offered the position. Depending on the role you are applying for if successful, you may also be required to register with the Education Workforce Council.

Roles are normally advertised with a salary range. If you are offered a role at the college, relevant experience will be taken into consideration to determine your starting salary.

Please be aware that Coleg Cambria reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

Benefits

• Excellent Pension Scheme(s)
• Generous Annual Leave Entitlement
• On site nursery provision at our Deeside site
• Discounts on a Range Of College Evening Courses
• Access to A Wide Range of E-Learning and Professional Development
• Discounted Gym Membership
• Excellent Sports and Fitness Facilities
• Free Parking on All Sites
• Cycle Scheme
• Discounted Rates for Hairdressing and Beauty Treatments
• Discounted Rates for Restaurants
• Enhanced maternity, adoption and paternity leave