Admissions Administrator

Durham University; Durham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Durham University is seeking an Admissions Administrator to contribute to a professional and efficient admissions service, supporting the applicant journey through the admissions cycle and applying criteria-based decisions where appropriate.

Based in the Admissions Compliance Team, you will work with colleagues across Student Recruitment and Admissions and broader university staff to deliver information, guidance and a commitment to equality and diversity in all processes.

Job description

The Role and the Department

The Admissions Administrator will contribute to a professional, knowledgeable, effective and efficient admissions service delivering the University's strategic aims and targets and ensuring that University and external regulations and policies are adhered to.

As part of a wider Admissions Services Team (consisting of our UG Admissions, PG Admissions, Enquiries and Admissions Compliance teams), the Admissions Administrator will support the applicant journey throughout the admissions cycle. This will include implementing admissions processes, providing information, advice and guidance to enquirers by telephone, email, or in person and applying judgement to independently make criteria-based decisions.

It also involves providing information, advice and guidance and developing positive working relationships with other staff within Student Recruitment and Admissions, across the wider University, and beyond.

A commitment to maximising personal and team effectiveness and the principles of equality and diversity is essential.

The post-holder will be based in the Admissions Compliance Team.