Administrator - Vehicle Recovery, Abnormal Loads & Alarms

Warwickshire Police; Warwick; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Flexible Working

Remote Working

Job summary

Warwickshire Police in Rugby is seeking a proactive administrator to support the VR, AL & Alarms functions while ensuring policy and legal compliance. The role covers alarms, vehicle recovery, abnormal loads, security systems and IT record management.

You will be the main contact, liaising with colleagues and external agencies, travelling across Warwickshire as required, and contributing to change processes and business continuity.

Qualifications

• GCSEs including English Language required.
• Good knowledge of the road network within the force area.
• Knowledge of the legislation related to at least one related business area.

Responsibilities

• Respond to requests and requirements of service users, outside agencies and the public within legal and policy guidelines to minimise risk and maximise public safety.
• Act as the main point of contact, providing specialist and technical support and advice.
• Receive notification of abnormal loads, check legality of applications, plan routes and liaise with users and partners on route requirements.
• Administer the vehicle recovery scheme, verify seizure reasons and arbitrate on use of statutory powers and disposal of vehicles.
• Be the main point of contact for administration of security systems, update and review details on command and control systems.
• Administer, update, analyse and interrogate IT records in line with MoPI and national guidelines.

Skills

Information gathering

Priority management

Record keeping

IT literacy

Communication skills

Data entry

Education

GCSEs incl English

Job description

Full Time

The closing date for this post is 12 noon on Wednesday 4th November 20026

Role

• Alarms
• Vehicle Recovery

Location: Rugby

Permanent Contract

Full Time

The closing date for this post is 12 noon on Wednesday 4th November 20026

Role

The main purpose of the role is to support the Manager and act as SPOC for, and to administer the legal and policy compliance of the following business areas:

• Abnormal Indivisible loads
• Alarms
• Vehicle Recovery

We are looking for a proactive and positive administrator who enjoys working closely with colleagues in a small team. You'll be someone who takes ownership of tasks, is happy to help others, and enjoys building good working relationships.

Main Responsibilities

• To respond to requests and requirements of service users, outside agencies and the general public within legal and policy guidelines adopted by Warwickshire Police in order to minimise organisational risk and maximise public safety.
• To be the main point of contact, to provide specialist and technical support and advice.
• To receive notification of abnormal loads, check the legality of applications, identify, plan and advise on suitable routes. Liaise with the service users, and relevant partner agencies regarding the route of the loads, record appropriately and detail any special requirements.
• To administer the vehicle recovery scheme for Warwickshire Police (internally managed or via a managing agent). To verify reasons for seizure as required and arbitrate regarding use of statutory powers and release and disposal of vehicles.
• To be the main point of contact on behalf of Warwickshire Police for the administration of security systems. To receive requests, add and remove security system details on the command and control systems and review usage as required, taking relevant and appropriate action.
• To administer, update, analyse and interrogate IT records in accordance with Force policy, Management of Police Information (MoPI) and national guidelines.
• To assist the Manager VR, AL & Alarms in effecting any change process required to align the functions relating to the above business areas.
• To liaise with and support the Manager VR, AL & Alarms in providing Business Continuity in the nominated business area.
• To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required, including cover for colleagues, as required.
• All members are to comply with all Health and Safety regulations in accordance with the Warwickshire Police Health and Safety Policy.

Knowledge

• 5 A-C grade GCSE’s (or equivalent) including English Language.
• Good knowledge of the road network within the geographical area encompassed by the aligned force.
• Proven knowledge of the legislation related to at least one of the related business areas.

Experience

• Experience of working as part of a team.

Key Skills

• Proven ability to gather information and to prioritise tasks.
• Proven ability to gather and collate information using appropriate questioning techniques and create and maintain accurate records.
• Proven ability to work under pressure, managing high and varied work loads.
• Competent in the use of IT including Microsoft packages.
• Proven ability to communicate both orally and in written form with a wide range of people.
• Good data input skills.

Special Conditions

You will be expected to travel throughout the Warwickshire area.

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.

You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.

We support the "Happy to talk flexible working" campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include;

• Flexible Working
• Remote Working