Administrator/Scheduler

Construction Resources; Oldbury; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the construction sector is looking for an administrative support professional to assist in data processing and customer liaison. You will be responsible for ensuring smooth operations through effective communication and organization, making an impact in the growing industry focused on energy efficiency. The role offers opportunities for professional growth within a supportive team environment.

Benefits

Comprehensive training and ongoing support

Growth opportunities in a booming industry

Collaborative team environment

Qualifications

• Strong organisational skills with the ability to prioritise and multitask effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Word, Excel, and Outlook.

Responsibilities

• Accurately process and input incoming paperwork into internal systems.
• Liaise with site-based operatives for data collection support.
• Monitor and maintain spreadsheets and databases.

Skills

Organisational skills

Communication skills

Computer literacy

Multitasking

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

SharePoint

Job description

Key Responsibilities:

• Accurately process and input incoming paperwork into internal systems and client portals.
• Liaise with site-based operatives to ensure accurate data collection and provide support as needed.
• Monitor, update, and maintain various spreadsheets and databases.
• Handle incoming calls and direct them to the appropriate teams or individuals.
• Make outbound calls to advise customers on the energy-efficient measures we will be installing.
• Ensure all tasks are completed to a high standard and meet daily targets.
• Communicate effectively with internal teams, customers, suppliers, and other stakeholders via phone and email.

Candidate Requirements:

• Strong organisational skills with the ability to prioritise and multitask effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Word, Excel, and Outlook, with general computer literacy.
• Comfortable making and receiving phone calls.
• Experience with ECO4 Submissions is desirable but not essential.

Key factors;

• Scheduling experience in a construction/maintenance/repairs environment
• Proficient in Microsoft packages including excel and share point.
• Compliance checks on paperwork & pictures following install.
• Inbound and outbound calls to tenant.
• Basic admin duties IE emails, filing paperwork etc

Desirable

• Experience in working with social housing grants IE SHDF (social housing decarbonization fund) or similar.
• Good geographical knowledge of the West Midlands.

Benefits To Working For Our Client:

• Be part of a rapidly growing company in a booming industry.
• Make a tangible impact on the environment and improve people s lives.
• Receive comprehensive training and ongoing support to develop your skills.
• Work in a collaborative, dynamic, and supportive team environment.
• Enjoy opportunities for growth and progression within a forward-thinking company.