Administrator/Receptionist

Forward Leeds; Leeds; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits for a full-time Administrator/Receptionist within a forward-thinking organization dedicated to breaking down barriers in mental health and related services. In this diverse role, you will provide vital administrative support to hub teams, ensuring smooth operations and effective communication. Your contributions will directly impact the quality of services delivered to young people, making a meaningful difference in their lives. Join a passionate team that values diversity and offers generous benefits, including flexible working and professional development opportunities. If you're ready to make an impact, this role is for you.

Benefits

Generous annual leave (27 days + bank holidays)

Annual leave purchase scheme

Enhanced sick pay

Employer pension contributions

Death in service benefit

Free Will writing

Eyecare vouchers

Blue light card discounts

Learning and development opportunities

Flexible working policies

Qualifications

• Proficiency in Microsoft Office, particularly Outlook, Word, and Teams.
• Effective communication and organizational skills are essential.

Responsibilities

• Handle administrative tasks to support service operations.
• Ensure accurate data entry and maintain confidentiality.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Data Entry

Microsoft Office

Tools

SystmOne

Microsoft Outlook

Microsoft Word

Microsoft Teams

Job description

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people from accessing the support they need to live a valued life. We address poverty and disadvantage in communities through mental health, drug and alcohol, housing, and related support services.

We operate nearly 200 services across England, supported by approximately 3,500 staff and volunteers, helping around 125,000 people annually.

As we integrate our systems and processes following the merger, some roles may still be branded under 'Humankind'. Our recruitment systems will fully integrate next year.

Administrator/Receptionist

Working hours: Monday-Friday 9am-5pm. You may be required to provide reception cover during absences, which will be discussed if needed.

Location: 3 Armley Court, Leeds, LS12 2LB

About the role...

We are offering an exciting opportunity for a full-time Administrator/Receptionist within our Forward Leeds team. This diverse role involves providing administrative support to the hub teams.

Key duties include:

1. Handling administrative tasks efficiently to support service operations.
2. Ensuring accurate and timely data entry, maintaining data integrity and confidentiality.
3. Collaborating with professionals to deliver high-quality services to young people in Bradford and Keighley.
4. Acting as a liaison for communication within the team and with external partners.
5. Contributing to team meetings and discussions, offering insights to improve services and processes.
6. Taking on additional administrative duties as needed.
7. Inputting data into SystmOne.

About you...

To succeed, you should ideally have:

• Effective interpersonal, organizational, and communication skills.
• The ability to communicate clearly with colleagues, visitors, and partners.
• Proficiency in Microsoft Office, including Outlook, Word, and Teams.

Interview date to be confirmed.

For the full job description and person specification, please click here. Note: If viewing on Indeed, the link may not work; please apply via our careers page.

The advertised salary reflects full earning potential; starting salaries allow for progression within the pay band.

Who are we…

Waythrough was launched in October 2024 after merging Humankind and Richmond Fellowship. Our mission is to remove barriers preventing people from accessing support, focusing on mental health, substance use, housing, and related services.

We have nearly 200 services across England, supported by 3,500 staff and volunteers, serving around 125,000 people annually.

As we fully integrate our systems, some roles may still bear the 'Humankind' branding. We appreciate your patience during this transition.

Thanks for bearing with us. For more opportunities, visit the Richmond Fellowship and Aquarius job sites: https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers.

What Waythrough offers:

• Generous annual leave (27 days + bank holidays, increasing to 32 after 1 year).
• Annual leave purchase scheme.
• Enhanced sick pay.
• Employer pension contributions.
• Death in service benefit.
• Free Will writing.
• Eyecare vouchers.
• Blue light card discounts.
• Learning and development opportunities, including free training.
• Flexible working and family-friendly policies.
• Wellbeing programs and support networks.

Equal Opportunities

We value diversity and inclusion and encourage applications from all backgrounds. We welcome applications from those with lived experience of substance use. For application support, contact [e-mail].