Administrator - Podiatry

Oxford Health NHS Foundation Trust; Oxford; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Excellent career progression

NHS discount

Pension scheme

Lease car scheme

Cycle to work

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation

Diversity & Inclusion network

Job summary

Oxford Health NHS Foundation Trust in Oxford is seeking an organised administrative assistant to support clinical admin teams and ensure smooth day-to-day operations.

You will handle referrals, appointments, and patient enquiries with a focus on accurate data and high-quality service. Strong IT and communication skills are essential to support audits and cross-site coverage.

Qualifications

• The ideal candidate will have strong communication, IT, and organisational skills, with the ability to prioritise work in a busy environment.
• Previous administrative or healthcare experience is desirable but not essential.

Responsibilities

• Be the first point of contact for new referrals.
• Manage clinic appointments, cancellations, re-bookings, and patient enquiries using EPR systems.
• Maintain accurate patient records, registrations, and referral documentation.
• Monitor stock levels, order supplies, and process invoices.
• Ensure data quality, complete activity reports, and support audits.
• Respond professionally to patient queries, comments, and complaints
• Maintain confidentiality and comply with Trust policies, GDPR, and Caldicott standards.
• Support health and safety, infection control, and equipment maintenance processes.
• Provide cover at other clinic sites when required and participate in supervision and training.

Skills

Communication skills

IT skills

Organisational skills

Job description

Key responsibilities

• Be the first point of contact for new referrals.
• Manage clinic appointments, cancellations, re-bookings, and patient enquiries using EPR systems.
• Maintain accurate patient records, registrations, and referral documentation.
• Monitor stock levels, order supplies, and process invoices.
• Ensure data quality, complete activity reports, and support audits.
• Respond professionally to patient queries, comments, and complaints
• Maintain confidentiality and comply with Trust policies, GDPR, and Caldicott standards.
• Support health and safety, infection control, and equipment maintenance processes.
• Provide cover at other clinic sites when required and participate in supervision and training.

Ideal candidate

The ideal candidate will have strong communication, IT, and organisational skills, with the ability to prioritise work in a busy environment. Previous administrative or healthcare experience is desirable but not essential.

About Oxford Health

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.

Benefits

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team