Administrator (Membership)

University of York; York and North Yorkshire; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free gym membership

Family discounts

Annual leave 38 days

Pension schemes

On-site parking

Wellbeing support

DBS cost covered

Cycle to work

Job summary

York Commercial Ltd. (YCL) at York Sport Village and York Sport Centre seeks a Membership Administrator to support membership and sales operations with accuracy and excellent service.

The role emphasizes interaction with colleagues and customers, delivering reliable administrative support across facilities. Location is York, with a two-week rota and active benefits through YCL.

Qualifications

• Experience in general administration and data accuracy.
• Ability to provide high levels of customer service.
• Comfort with membership and sales related processes.

Responsibilities

• Provide effective and efficient administration for membership and sales.
• Maintain high standards of administrative accuracy and customer service.
• Support desk and frontline interactions with gym members.

Skills

Customer service

Administration

Data entry

Tools

Microsoft Office

Job description

We are looking for a Membership Administrator to contribute to the general success of York Sport through the provision of effective and efficient administration from membership and sales related business at York Sport Village and York Sport Centre.

The successful candidate will enjoy interacting with others, and have responsibility for ensuring the highest standards of administrative accuracy and customer service.

Further information about the role can be found in the attached job description.

The starting salary is £26,739.97 per annum (£13.86 per hour)

The successful candidate will be required to work 37 hours per week. The shift pattern is a two week rota which is as follows:

Week 1: Monday - Wednesday 10:00 - 18:00, Friday 10:00 - 18:00, Saturday 09:00 - 16:30

Week 2: Monday - Thursday 09:00 - 17:00, Friday 09:00 - 16:30

Benefits of working for YCL:

• York Sport employees receive free gym membership at York Sport, as well as family discounts across our facilities.
• Generous annual leave of 38 days including 8 bank holidays (pro rata)
• Enhanced company and workplace pension schemes (terms and conditions apply)
• Enhanced company sick pay, maternity and paternity pay
• Affordable on-site parking
• 10% off at campus Nisa supermarkets and many campus catering outlets
• Discount scheme with local restaurants, retail and tradesmen
• Salary sacrifice schemes including cycle to work and campus nursery
• Discounts at local and national retailers, restaurants and attractions
• A supportive and friendly working environment
• Free and confidential wellbeing support 24/7
• DBS application cost covered

Take a look at YCL's Career webpages to find out more about YCL, what we do and what we offer.

Closing date: Monday 21 September

Anticipated interview date: Tuesday 29 September

York Commercial Ltd. (YCL) is a wholly-owned subsidiary of the University of York. The Head Office is situated at the University of York, Heslington, York, YO10 5DD. The successful candidate will be appointed on YCL terms and conditions of employment.