Administrator (Fertility Laboratory Services)

Birmingham Women's and Children's NHS Foundation Trust; Birmingham; On-site; GBP 28,000 - 31,000; Full time

Job summary

Birmingham Women’s and Children’s NHS Foundation Trust invites applications for an Administrator in the Fertility Laboratory Services at Birmingham Women’s Hospital. The role is Band 4, full time, with 37.5 hours per week and flexible working considered.

The post supports administrative, clerical and communications duties within the Fertility Centre, joining a team renowned for infertility care and research. Salary is £28,392–£31,157 per annum.

Qualifications

• Secondary education and basic qualifications as required.
• Strong literacy and numeracy skills.
• Experience of working with fertility patients/donors (preferred).
• Familiarity with The Human Fertilisation and Embryology Authority guidelines is beneficial.
• Experience using electronic patient records or patient administration systems.

Responsibilities

• Provide administrative and clerical support to the Fertility Centre team.
• Work with science staff and administrative structures to ensure smooth operations.
• Manage annual leave planning during December shut-down period.

Skills

Good literacy and numeracy

Analyzing stock levels

Assess service user behaviors

Patient/donor sensitivity

Team player

Reliability

Flexibility

Deadline prioritization

Diplomacy and tact

Adaptability

Positive role model

Telephone manner

Generic IT skills

Education

Secondary education

Tools

General IT skills

Job description

Search through the open vacancies at Birmingham Women’s and Children’s.

This is YOUR place

• To be at the heart of brilliant care for women, children and young people.
• Where innovation, compassion, and opportunity meet to help transform lives.
• To make a unique impact from day one. As one of only two centres in the UK for women, children, and young people, this is where you can help bring prize-winning discoveries and game-changing innovations to life.
• To grow a thriving career and unlock your potential. Our unique and vast specialisms provide opportunities you won’t find anywhere else. No matter the career path you choose – you’ll have unwavering support for your ambition and a real investment in your learning.
• To discover a community of support. Where our strength comes from our people, who come from every walk of life and who work shoulder-to-shoulder across every discipline. Here, you’ll find a deep camaraderie and the support to take control of your career and find your passion – on the best days, and the toughest.

This is Birmingham Women’s and Children’s Trust.

This is your place, our place, the place.

Administrator (Fertility Laboratory Services)

Band 4

Main area Fertility Grade Band 4 Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week

Site Birmingham Women's Hospital Town Birmingham Salary £28,392 - £31,157 per annum Salary period Yearly Closing 17/09/2026 23:59 Interview date 01/10/2026

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.

Job overview

We invite applications for the exciting opportunity within the Birmingham Women’s Fertility Centre at Birmingham Women’s and Children’s NHS Foundation Trust.

The Fertility Centre has been providing exceptional care to couples and individuals experiencing fertility problems for over 40 years and is regionally, nationally and internationally recognised for its infertility care and research. We are an expert team employing a holistic approach to treatment. We are the only specialist fertility centre in the Midlands licensed to provide a full range of services from diagnosis of infertility to specialist fertility surgery, assisted conception treatment and have a nationally leading pre-implantation genetic diagnosis service.

Main duties of the job

The successful candidate will have strong administrative, clerical and communication skills and show a keen interest in our area. You will work closely with our Science Team whilst also being integrated within our Administrative structures.

The Fertility Department generally shut down for a period of time in December and there is an expectation that staff save up sufficient annual leave to cover this period.

Working for our organisation

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world‑class physical and mental health care for our women, children and families.

Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo‑natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person specification

Qualifications

• Secondary education

Knowledge

• Previous experience of working with Fertility patients / donors
• Knowledge of The Human Fertilisation and Embryology Authority
• Experience of using an electronic patient record / Patient Administration system

Skills

• Good standard of literacy and numeracy
• Ability to analyse working environment eg stock levels and to resolve or elevate as appropriate.
• Ability to assess behaviors of service users and project to supervisory staff as needed.
• Sensitive to the needs of patients, donors and staff
• Able to work under direction and as part of a team
• Reliable and conscientious
• Flexible and hard working
• Skillful at prioritizing and meeting tight deadlines
• Able to use tact, diplomacy and common sense
• Able to adapt to change
• Act as a positive role model to other team members
• Genuine interest in working within this area
• Hours worked:- Mainly Monday to Friday including public holidays
• Able to perform full range of manual handling required for the post.
• Good telephone manner
• General IT skills and willing to undertake further training to a level of proficiency
• Rota may include early starts and late finishes, long days. Rotational cover for weekend work.

Sponsorship:

Please note, visa sponsorship is only available for certain roles in line with current UKVI regulations. Please ensure the role you are interested in meets the criteria for sponsorship before submitting your application. If you would like more information, please visit: UK Visas and Immigration - GOV.UK

Artificial Intelligence (AI):

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Reasonable Adjustments:

BWC is proud to be a Disability Confident Employer, committed to fostering an inclusive environment for those with a disability, long term health or mental health condition. The Disability Confident scheme means we actively encourage applications from people with disabilities, long term health or mental health conditions, and we want to ensure our recruitment practices and accessible to all. Our aim to get the best out of every individual and if successful for interview, you will be asked if you require any reasonable adjustments (special requirements). We will strive to support and accommodate these requests where possible.

Safeguarding

As a Trust employee you are required to comply with all legislation and guidance relating to safeguarding children and adults with care and support needs, and promoting their health and welfare. You are required to inform the Head of Safeguarding of any safeguarding concerns about your own children or children you live with. This information will be treated in a confidential manner.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Keely McDougall Job title Assistant Service Manager Email address [e-mail] Telephone number 07345436227 Additional information

Leave planned from 17th August to 21st August, therefore during this time, please contact;

Sam Troth, Service Manager, [e-mail]