Maternity Link Support Worker Bengali

Birmingham Women's and Children's NHS Foundation Trust; Metchley; On-site; GBP 28,000 - 31,000; Part time

Job summary

Birmingham Women’s and Children’s NHS Foundation Trust is seeking a Maternity Link Support Worker to support the Local Maternity and Neonatal System and deliver personalised care in community settings.

The role focuses on improving outcomes for pregnant women from ethnic minorities, coordinating with community midwives, wellbeing services, and third sector organisations, with flexible, part-time hours and a pro rata salary.

Qualifications

• NVQ Level 3 in Health care or equivalent.
• Key Skills – literacy/numeracy.
• GCSE pass in English Language or equivalent.
• Trained in Making Every Contact Count and Motivational Interviewing.
• Level 3 Award in British Sign Language or equivalent.
• Level 3 Certificate in Community Interpreting or equivalent.

Responsibilities

• Manage a caseload, handle referrals and signposting to community services.
• Build partnerships with maternity teams and diverse organisations.
• Network with MLSW and primary care Link Workers to direct women to the right support.
• Manage time to meet needs of women and families across LMNS.

Skills

Good written communication skills

Good IT skills

Reliable and punctual

Community languages ability

Education

NVQ Level 3 in Health care or equivalent

Key Skills – literacy/numeracy

GCSE pass in English Language or equivalent

Level 3 Award in British Sign Language or equivalent

Level 3 Certificate in Community Interpreting or equivalent

Tools

BadgerNet

Patient records management system

European Computer Driving Licence

Job description

Search through the open vacancies at Birmingham Women’s and Children’s.

This is YOUR place

• To be at the heart of brilliant care for women, children and young people.
• Where innovation, compassion, and opportunity meet to help transform lives.
• To make a unique impact from day one. As one of only two centres in the UK for women, children, and young people, this is where you can help bring prize-winning discoveries and game-changing innovations to life.
• To grow a thriving career and unlock your potential. Our unique and vast specialisms provide opportunities you won’t find anywhere else. No matter the career path you choose – you’ll have unwavering support for your ambition and a real investment in your learning.
• To discover a community of support. Where our strength comes from our people, who come from every walk of life and who work shoulder-to-shoulder across every discipline. Here, you’ll find a deep camaraderie and the support to take control of your career and find your passion – on the best days, and the toughest.

This is Birmingham Women’s and Children’s Trust.

This is your place, our place, the place.

Main area Maternity Grade NHS AfC: Band 4 Contract Fixed term: 6 months (until 31st March 2027 to say (6 months with potential extension)) Hours

• Part time
• Flexible working

22.5 hours per week (Monday to Friday) Job ref 284-26-8138793-COAB

Site BSOL LMNS Programme Management Office Town Birmingham Salary £28,392 - £31,157 pro rata Salary period Yearly Closing 18/09/2026 23:59 Interview date 05/10/2026

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.

Job overview

The Maternity Link Support Worker (MLSW) will focus on supporting the Local Maternity and Neonatal System (LMNS) to implement plans for improving better outcomes for pregnant women from ethnic minorities, by supporting delivery of clear communications in relation to the Maternity Care Bundle, Continuity of Carer, Saving Babies Lives and developments of Personalised Care Support Plans. The post holder will work closely with the Community Midwifery Teams, Continuity of Carer teams and local third sector organisations to build wraparound care and well-being service provision based in a community setting to improve outcomes for women from ethnic minorities throughout their pregnancy.

The MLSW will work within community maternity services to provide individualised support to women and will specifically deliver support to women and their families in a flexible and innovative way. Beyond this, the MLSW will also engage with the wellbeing of the women they interact with, promoting healthy lifestyles and signposting to other relevant services.

Main duties of the job

• You will have responsibility for managing a caseload, dealing with referrals, signposting, or referring people to specialist services, connecting people with community services to sustain seamless maternity care, providing continuity for their maternity health care and wellbeing needs.
• Your role involves working with people who might be experiencing issues with access to services connected to complex issues, so you will need good listening and communication skills and be able to build effective partnerships with a wide range of organisations and community groups.
• Being proactive forming a network with other maternity co-Link Workers and primary care network Link Workers to navigate the woman to the right help/ service.
• The MLSW will be required to manage their time effectively to meet the needs of the women and their families in addition to service needs as required across the LMNS.

Working for our organisation

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

A language test will need to be undertaken as part of the interview process.

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person specification

Qualifications

• NVQ Level 3 in Health care or equivalent
• Key Skills – literacy/numeracy
• GCSE pass in English Language or equivalent
• Trained in Making Every Contact Count and Motivational Interviewing
• Level 3 Award in British Sign Language or equivalent
• Level 3 Certificate in Community Interpreting or equivalent

Knowledge & Experience

• Experience of providing support to women with ethnic minority backgrounds aligned to their social needs
• Experience working with pregnant women
• Previous experience in healthcare in the NHS
• Baby friendly standards training certificate
• Audit skills
• Evidence of working with vulnerable patients requiring specialist support

Professional/ Managerial/ Specialist Knowledge

• Excellent and accurate data entry skills
• Experience of BadgerNet or patient records management system
• European Computer Driving License certification, or equivalent

PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

• Proficient in reading and writing in the English language
• Good written communication skills and computer skills
• Good IT skills and use of Microsoft Office
• An ability to speak one of our community languages/ dialects: Urdu/ Bengali/ Arabic/ Pashto/ Somalian/ Romanian/ Patois/ Tigrinya
• Reliable, punctual, and flexible across hours of work when required
• Ability to cope with stress
• Ability to present an open and non-judgemental demeanour
• An ability to read/ write one of our community languages/ dialects: Urdu/ Bengali/ Arabic/ Pashto/ Somalian/ Romanian/Patois/Tigrinya
• Experience of providing support to women with ethnic minority backgrounds aligned to their social needs

OTHER REQUIREMENTS

• Confidentiality
• May be required to work in other teams and localities as required.
• Ability to mobilise around the region
• Demonstrate an understanding of the practices of equality, inclusion, and diversity in the delivery of this role

Sponsorship:

Please note, visa sponsorship is only available for certain roles in line with current UKVI regulations. Please ensure the role you are interested in meets the criteria for sponsorship before submitting your application. If you would like more information, please visit: UK Visas and Immigration - GOV.UK

Artificial Intelligence (AI):

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Reasonable Adjustments:

BWC is proud to be a Disability Confident Employer, committed to fostering an inclusive environment for those with a disability, long term health or mental health condition. The Disability Confident scheme means we actively encourage applications from people with disabilities, long term health or mental health conditions, and we want to ensure our recruitment practices are inclusive and accessible to all. Our aim is to get the best out of every individual and if successful for interview, you will be asked if you require any reasonable adjustments (special requirements). We will strive to support and accommodate these requests where possible.

Safeguarding

As a Trust employee you are required to comply with all legislation and guidance relating to safeguarding children and adults with care and support needs, and promoting their health and welfare. You are required to inform the Head of Safeguarding of any safeguarding concerns about your own children or children you live with. This information will be treated in a confidential manner.

Employer certification / accreditation badges

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.