Administrator - Community Equipment Team

Sirona-Care-; Cadbury Heath; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

NHS Pension Scheme

27+ days annual leave

Agenda for Change salary

Job summary

Sirona care & health CIC is hiring an Equipment Administrator to join the Community Equipment Team at Cadbury Heath Health Centre. You will manage databases, support audits and site visits, and process orders to ensure equipment is safely provided.

You will work with clinicians, patients and external agencies, handling enquiries with discretion and helping to improve system processes, including recycling and access to equipment.

Qualifications

• GCSEs including Maths & English or equivalent.
• NVQ Level 3 or equivalent in business administration or similar.
• Good knowledge of ordering systems (WAP, NHS Supplies).
• Full UK Driving Licence.

Responsibilities

• Provide day-to-day administrative support to the Community Equipment Service across BNSSG.
• Maintain accurate equipment databases, records and information systems.
• Collect, input and analyse data, supporting audits, reports and service monitoring.
• Liaise with clinicians, patients, carers, local authorities, NHS organisations and external agencies.
• Respond to enquiries professionally, sensitively and confidentially.
• Process requests and orders for specialist medical equipment within agreed limits.
• Support scheduling and coordination of six-monthly equipment site visits across BNSSG.
• Monitor servicing of medical devices to support safe and effective equipment provision.
• Support issuing and administration of practitioner access to the equipment catalogue.
• Help develop effective systems for equipment recycling and reuse.
• Provide information and guidance to health professionals on available equipment and specifications.
• Manage workload, prioritising tasks and responding to changing demands.
• Maintain confidentiality and information governance.
• Collaborate with Equipment Lead and team for smooth service delivery.

Skills

Telephone enquiries

Microsoft Office

Prioritising work

Data entry

Electronic Patient Record systems

Education

GCSEs including Maths & English

NVQ Level 3 in Business Admin

Full UK Driving Licence

Tools

WAP NHS Supplies

Microsoft Office Suite

Job description

Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week (Due to service needs this is a full time position.) Job ref 083-8244432-SL

Employer Sirona care & health CIC Employer type NHS Site Cadbury Heath Health Centre Town Cadbury Heath Salary £25,760 - £27,476 Per annum Salary period Yearly Closing 11/09/2026 23:59

Administrator - Community Equipment Team

NHS AfC: Band 3

Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Job overview

Are you organised, proactive and confident working with data and people? We’re looking for an Equipment Administrator to join our Community Equipment team and play an important role in ensuring equipment and medical devices are safely and efficiently managed across BNSSG.

You’ll provide essential administrative support to the Equipment Lead and Senior Equipment Coordinator, maintaining accurate equipment databases, supporting audits and site visits, processing orders and helping to monitor the servicing and location of equipment.

Working with clinicians, patients, carers, local authorities, NHS organisations and external agencies, you’ll handle a range of enquiries and confidential information with professionalism, empathy and discretion.

This is a varied role where you’ll need to work independently, manage competing priorities and use your initiative in a busy environment. You’ll also have the opportunity to contribute to improving systems, supporting equipment recycling and ensuring clinicians have access to the right equipment for the people they care for.

If you’re an organised administrator who enjoys a varied role and wants to make a difference to the delivery of community healthcare, we’d love to hear from you.

Main duties of the job

• Provide day-to-day administrative support to the Community Equipment Service across BNSSG.
• Maintain accurate equipment databases, records and information systems, including tracking equipment locations.
• Collect, input and analyse data, supporting audits, reports and service monitoring.
• Liaise with clinicians, patients, carers, local authorities, NHS organisations and external agencies.
• Respond to enquiries professionally, sensitively and confidentially, including handling difficult or complex calls.
• Process requests and orders for specialist medical equipment within agreed limits.
• Support the scheduling and coordination of six-monthly equipment site visits across BNSSG.
• Monitor the servicing of medical devices to support safe and effective equipment provision.
• Support the issuing and administration of practitioner access to the equipment catalogue.
• Help develop effective systems for equipment recycling and reuse.
• Provide information and guidance to health professionals on available equipment and specifications.
• Manage your own workload, prioritising tasks and responding effectively to changing demands.
• Maintain high standards of confidentiality, electronic filing and information governance.
• Work closely with the Equipment Lead, Senior Equipment Coordinator and wider Community Equipment team to support the smooth running of the service.

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Detailed job description and main responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position

Please note, we cannot offer a Certificate of Sponsorship for this role.
If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Person specification

Qualifications and Training

• Minimum 4 GCSE passes (or equivalent) including Mathematics and English or demonstrable ability in Mathematics and English.
• NVQ level 3 or equivalent (NVQ2 & demonstrable admin experience) in business administration or similar.
• Good knowledge of ordering systems (WAP, NHS Supplies)
• Full UK Driving Licence

Skills, Knowledge and Experience

• Experience of handling telephone enquiries
• Experience of using Microsoft office
• Experience of prioritising work in a busy envrionment
• Experience of inputting and retrieving information from data sources
• Knowledge, (or willingness to develop) of Electronic Patient Record systems, NHS ordering systems, community equipment provider systems including equipment management system

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.