Administrator - Cards, Benefits & Expenses

Sopra Steria; Newcastle upon Tyne; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Health cash plan

Life assurance

Pension

Job summary

Sopra Steria in Newcastle is seeking a meticulous payroll and benefits administrator to join our Cards, Benefits & Expenses team. You’ll support service delivery for our client MPS, ensuring payroll-related benefits and schemes are processed accurately, on time, and in line with policy and legislation.

This permanent, full-time role is based from our Newcastle office with a hybrid setup, requiring two on-site days per week.

Qualifications

• Experience of processing payroll-related information.
• High attention to detail with large data volumes.
• Strong Excel skills with formulas.
• Excellent time management and ability to meet deadlines.
• Strong numeracy and written communication skills.

Responsibilities

• Processing and administering Cards, Benefits & Expenses activity in line with service levels and timescales.
• Managing and prioritising your own workload across the team.
• Calculating, checking and processing salary sacrifice schemes and allowances accurately.
• Auditing expense claims to ensure compliance with policy and legislation.
• Responding to queries via RFS and email with professional customer service.
• Supporting ad-hoc activity including letters and project work involving high-volume data analysis.

Skills

Attention to detail

Excel skills

Time management

Numeracy

Written communication

Payroll systems

Data analysis

Tools

Payroll systems

Job description

Looking for a role where accuracy, organisation and great customer service really matter? Do you enjoy working with data, juggling priorities and supporting colleagues across a busy operational team?

You’ll be joining the Cards, Benefits & Expenses team within Transformative Business Services, supporting service delivery for our client MPS. This is a fast‑paced administrative role where attention to detail is essential, and where you’ll play a key part in making sure payroll‑related benefits, expenses and schemes are processed accurately, on time and in line with policy and legislation.

This is a permanent, full‑time role, based from our Newcastle office, with an expectation of working on site two days per week.

What you’ll be doing:

• Processing and administering Cards, Benefits & Expenses activity in line with agreed service levels and timescales.
• Managing and prioritising your own workload across an allocated area of the team.
• Calculating, checking and processing salary sacrifice schemes and allowances accurately.
• Auditing expense claims to ensure compliance with MPS policy and legislative requirements.
• Responding to queries from employees and managers via RFS and email, providing a positive and professional customer experience.
• Supporting ad‑hoc activity, including issuing letters and assisting with project work involving high‑volume data analysis.

What you’ll bring:

• Experience of processing payroll‑related information and working with payroll or HR systems in a high‑volume environment would be beneficial.
• High attention to detail, with confidence working with large volumes of data.
• Good Excel skills, including use of formulas, alongside strong overall computer literacy.
• Excellent time management skills, with the ability to meet tight deadlines.
• High levels of numeracy and written communication skills, including drafting clear and accurate correspondence.

Although this role is advertised as full‑time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements.

Employment Type:

Full‑time, Permanent.

Location:

Hybrid – Newcastle, 2 days per week

Security Clearance Level:

NPVV2.

Internal Recruiter:

Becky.

Salary:

£26,298 per annum.

Benefits:

• 25 days annual leave with the choice to buy additional days, health cash plan, life assurance and pension.

Loved reading about this job and want to know more about the sector?

We’re a leading provider in the UK of re‑imagined Business Support Services powered by next generation technology. We combine the full power of Sopra Steria’s Insight, Technology and Transformation capabilities to deliver positive, meaningful and long‑lasting outcomes for our clients. We’re the partner of choice for organisations who are looking to tackle the most complex problems with new solutions.

We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation.

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.

If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.