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Durham County Council is seeking a Permanent Payments and Expenditure Officer in the Transactional and Customer Services team. This full-time, 37-hour role offers comprehensive training, mentoring, and the chance to support social care providers by ensuring accurate payments and recovering overpayments.
You will work in a supportive team, handle accounts payable duties, and interact with internal and external customers with a caring approach.
An exciting opportunity has arisen within Transactional and Customer Services for a Permanent Payments and Expenditure Officer working full time, 37 hours.
From day one you will receive full training, support, and mentoring, not only from your managers but also from your colleagues. The training will complement and develop the skills you already have.
We are a supportive and enthusiastic team responsible for payments to the Council’s Social Care providers. You will provide responsive and efficient support to care providers and assist in processing accurate payments and reclaiming overpaid amounts.
If you have experience of dealing with financial processes or accounts payable and dealing with internal and external customers in a caring and supportive manner and want to make a real difference to our residents, then we want to hear from you.
We encourage you to contact David Bird via email at david.bird@durham.gov.uk to arrange an informal discussion about the role.
You should have NVQ Level 3 or equivalent or Level 2/3 and relevant experience of working in an accounts payable or transactional purchasing environment working in a financial services/support environment.
You should also have good organisational, numerical and time management skills
Please refer to the attached person specification for the full criteria.
If successful, you will be required to apply for a Basic Disclosure.
Interviews will be held week commencing 9th November 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.
Rewards and benefits are subject to individual terms and conditions.
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
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