Administrator, BT8

Staffline; Belfast City District; On-site; GBP 14,000 - 21,000; Full time

Job summary

Staffline is seeking a dedicated Administrative Assistant in Belfast to support clinical operations and patient services. The role focuses on accurate data entry, appointment scheduling, and efficient handling of patient records in a healthcare setting.

The ideal candidate will have at least 1 year of admin experience, solid GCSE results including English, and strong attention to detail. This full-time position offers stable hours and a busy, structured environment.

Qualifications

• Essential criteria include 4 GCSEs at Grade A-C (9-4) including English.
• Minimum 1 year of relevant administrative experience.

Responsibilities

• Provide administrative support to clinical teams and departments.
• Handle patient queries with courtesy and accuracy.
• Use computer systems to input and retrieve patient information.
• Maintain medical records filing and scanning duties.
• Book appointments and manage referrals and waiting lists.

Skills

Attention to detail

Excellent communication

Organisational skills

Education

4 GCSEs incl English

Tools

Administrative systems

Job description

Administrator, BT8 (SW1108-26) Belfast, Northern Ireland

Salary: GBP12.75 - GBP12.75 per hour

Administrator, Saintfield Road, BT8
Location:Belfast Trust
Hours:Full-Time, 37.5 hours per week
Pay Rate:£12.75 per hour

Job Overview
We are seeking adedicated Administrative Assistantto join the HSCNI team. This is an excellent opportunity to play a vital role in providing high-quality administrative support in a healthcare environment, ensuring smooth clinic operations and delivering an exceptional patient experience.

KEY DUTIES / RESPONSIBILITIES

The post-holder will be required to carry out a range of duties which may include the following:-

• Liaise with various staff/departments to deliver effective administrative support.
• Deal with a range of queries, maintaining a courteous and pleasant manner at all times.
• Use of various computer systems and software packages to ensure patient information is relevant and up to date, including data input and retrieval of information.
• Processing, recording and collating information for statistical purposes.
• Administering waiting lists, processing internal and external referrals
• Scheduling appointments to ensure clinical capacity is utilised
• Booking patient movement requests, interpreters and other patient related services.
• Maintenance of medical records filing systems.
• Typing duties - reports, letters and meeting minutes as required.
• Assist with the training of new administrative staff as and when required.
• Participate in staff meetings.
• Provide cover to other administrative staff during periods of leave.
• General office duties such as photocopying, scanning, sorting post and faxing.
• To participate in the Trust’s Appraisal Process and participate in agreed training and development initiatives when identified.
• Any other tasks or projects within the remit of the band.

Requirements:

• Essential:4 GCSEs at Grade A-C / 9-4, including English Language.
• Experience:Minimum 1 year of relevant administrative experience.

What We’re Looking For

• Strong attention to detail and organisational skills.
• Excellent communication and interpersonal abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Proficient in administrative systems and processes, with experience in healthcare settings being advantageous.

To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £16-£32 depending on clearance level.