ADMINISTRATOR- Adult Community Services

Royal Surrey NHS Foundation Trust; Godalming; Sur place; GBP 27 000 - 29 000; Plein temps

Résumé du poste

Royal Surrey NHS Foundation Trust is seeking a motivated administrator for the Community Coordination Centre at Milford Community Hospital. You will be the first point of contact by phone and email, log referrals on EMIS, and handle general administration.

Based at Milford with good transport links and free on-site parking, you will join a supportive team and contribute to integrated Adult Community Services, working with GPs, nurses, therapists and paramedics to improve patient experience.

Qualifications

• Good standard of education up to A level or equivalent experience.
• High level of IT skills, including advanced use of Microsoft Office packages and good understanding of computer data processing.
• Extensive experience of spreadsheet, database, email and presentation computer packages.
• Previous experience of working within an office environment and within health care sector.

Responsabilités

• To provide comprehensive administrative support to the CCC ensuring that work is prioritised according to need and the office environment is efficiently managed.
• Manage referrals into Adult Community Services and along with clinical support ensure onward referral to the appropriate Adult Community Service.

Formation

A level or equivalent experience

Outils

Microsoft Office

Excel

Description du poste

• Are you an experienced administrator looking for a role within the NHS?


• Do you want the opportunity to develop your career in an organisation which also offers flexible working. Shifts available 7 days a week, 08.00-20.00?


• Can you remain calm under pressure?


• Do you have a \"can do\" approach?


• Are you looking for a great place to work, where no 2 days are the same?


• Do you want a job with development opportunities?

We are looking for a highly motivated individual to work in our Community Coordination Centre based at Milford hospital. We recognise that administrators are vital to the smooth operation of all our services. You will act as the first contact for all enquiries via telephone and email, log referrals on EMIS, our electronic clinical system and complete all general administration duties. The Adult Community Service division of the Royal Surrey Foundation Trust are work in partnership with local GP practices in Guildford and Waverley to develop and provide integrated services for the population living in the area. Health professionals in the community, including GPs, nurses, therapists and paramedics are working closely to provide a completely integrated service for patients not only providing great care, but improving patient experience too.

Main duties of the job

You will join an established administration team based at Milford Community Hospital, working alongside our team of dedicated professionals including nurses, paramedics, therapists, and support workers. You will have a great support network which includes regular team meetings enabling shared growth, learning and development. You will become an active member of the Adult Community Services Team.

Your base will be at Milford Community Hospital which is located in beautiful rural surroundings and has free on-site parking

Milford hospital also has good public transport links too.

Full NHS pension scheme, terms and conditions apply.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.

We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients' homes across Guildford and Waverley.

We work in partnership with Ashford & St Peter's Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.

To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo

Job responsibilities

To provide comprehensive administrative support to the CCC ensuring that work is prioritised according to need and the office environment is efficiently managed. Manage referrals into Adult Community Services and along with clinical support ensure onward referral to the appropriate Adult Community Service.

Person Specification

Qualifications

• Good standard of education up to A level or equivalent experience


• High level of IT skills, including advanced use of Microsoft Office packages and good understanding of computer data processing

Knowledge

• Extensive experience of spreadsheet, database, email and presentation computer packages


• Experience of accessing the internet


• Previous experience of working within an office environment


• Good working knowledge of administrative and secretarial practice


• Able to concentrate for set periods of time on set tasks


• Previous experience of working within health care sector

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,106 to £28,850 a yearper annum including High Cost Area Supplement