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Veolia; Rochester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Enhanced pension scheme

Free physiotherapy service

Discounts on groceries and retailers

Health and well-being resources

Job summary

Veolia in the United Kingdom is seeking a Depot Supervisor to oversee transport operations and ensure safety, service delivery, and KPI performance. You will coordinate day-to-day driver activity, plan routes, and communicate with customers while maintaining compliance with depot policies.

The role requires good IT literacy, strong communication, and a valid driving licence. CPC and IOSH certifications are desirable, with opportunities for training and development within a supportive employer.

Qualifications

• Educated to O-level standard or equivalent, with excellent communication and good IT literacy.
• CPC (Certificate of Professional Competence) holder desirable.
• IOSH (Institute of Occupational Safety and Health) desirable, but could be obtained during the role.

Responsibilities

• Ensure Quality, Health, Safety and Environment is the number one priority within the transport operation.
• Manage the service delivery on a daily basis, including dynamic planning of work to vehicles/routes.
• Proactively communicate with customers and maintain contact with drivers throughout the day.
• Provide debriefs and ensure service excellence, including delivery of service and recovery of non-service lifts.
• Identify routing efficiencies and capacity in collaboration with the Service Manager.
• Control container stock levels and maintain clear driver and customer communication.
• Ensure people management processes align with company policies.
• Deliver Toolbox Talks to drivers and operatives.
• Conduct first stage investigations into accidents and incidents as directed by the Service Manager.

Skills

Communication skills

IT literacy

Driving license

Education

O-level standard or equivalent

Tools

CPC certificate

IOSH certification

Job description

Salary: £28,000 per annum plus Bonus and Veolia benefits

Hours: 40 hours per week, Monday to Friday 8.00 AM- 5:00 PM (Saturday's 08:30 AM to 12:00 Midday on a Rota)

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It doesn't matter if you're looking to overhaul the industry, or just do a good day's work. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• 25 days of annual leave
• Access to our enhanced pension scheme
• Free physiotherapy service
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health;

so you can lean on us whenever you need to

• Ongoing training and development opportunities, allowing you to reach your full potential
• Stream - Employee financial well-being support: early access to your earned pay, savings, budgeting, financial coaching & rewards

What you'll be doing:

• Ensure Quality, Health, Safety and Environment remains the number one priority within
• the transport operation, providing a safe workplace for employees.
• Manage the service delivery on a daily basis, including the dynamic planning of work to
• vehicles / routes, proactively communicating with customers, maintaining contact with
• drivers throughout the day, and undertaking debriefs
• Ensure that Service excellence is delivered, this includes:
• Delivery of service.
• Recovery (next working day) and communication of non-service/missed lifts
• within company parameters.
• Assist the Service Manager to identify routing efficiencies and capacity.
• Effective container stock level control and customer and driver communication.
• Assist the Service Manager to ensure People management processes and procedures
• are adhered to in line with company policies.
• Deliver Toolbox Talks to drivers and operatives.
• Conduct first stage formal investigations into accidents and incidents as directed by the
• Service Manager.
• Adhere to and comply with all aspects of Operator Licence obligations.
• Manage the day to day activities of all drivers at the depot including compliance,
• performance and leave entitlements
• Work closely with the Service Manage to deliver depot KPI's
• Ensure that all safety concerns and near misses are logged on Ecoonline and closed off
• within the company's agreed timescales and quality feedback is provided to originators.

What we’re looking for:

• Educated to O-level standard or equivalent experience, with excellent communication and good IT literacy
• CPC (Certificate of Professional Competence) holder - desirable
• IOSH (Institute of Occupational Safety and Health) - desirable, but could also be obtained during the role
• Driving License and own vehicle required

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.