Administrator

Confidential; Welwyn Hatfield; On-site; GBP 18,000 - 20,000; Full time

Job summary

Howells is seeking an experienced Administrator for a social housing repairs and maintenance role based in Welwyn. The position is an ongoing temp contract with an hourly PAYE rate of 13 to 14.60.

You will handle a variety of admin duties and support planning by booking repairs into engineers' diaries. The ideal candidate will have excellent telephone manner, strong communication skills, and proven administration experience within social housing or estate agency environments.

Qualifications

• Excellent telephone manner and professional approach.
• Strong written and verbal communication skills.
• Proven, solid administration skills with attention to detail.
• Organised, efficient and proficient in MS Office.

Responsibilities

• Provide general admin support to the branch.
• Support planning team with booking repairs into engineers diaries.
• Deliver high levels of customer service in the social housing sector.

Skills

Excellent telephone manner

Professional approach

Strong communication skills

Attention to detail

Solid administration skills

Organised and efficient

Microsoft Office (Outlook, Word, Excel

Office work experience

Social housing/estate agent experience

Experience using a scheduling system

Tools

Scheduling system

Job description

Administrator - Social Housing Repairs and Maintenance
Based in Welwyn
Ongoing Temp
13 - 14.60 per hour PAYe

Are you an experienced Administrator within the social housing sector? Do you have impeccable Customer Service skills along with strong admin skills? If so, we may be able to help you!

Here at Howells, we are working with a leading Social Housing Provider to find a successful and proactive Administrator to join their team based in Welwyn. This role is working on repairs and maintenance within social housing properties and we are looking for candidates with experience in the same or similar field.

Working in the Social Housing sector, you will have the exciting opportunity to develop your customer service and organisational skills by tackling several different tasks at once. As an Administrator, you will support the branch with a variety of general admin duties as well as supporting the planning team with booking repairs into the engineers diaries.

Essential Criteria:

• Excellent telephone manner
• Professional approach
• Good communication skills (Both written and verbal)
• Strong attention to detail
• Proven, solid administration skills
• Organised and efficient
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Previous experience of office working
• Positive work ethic
• Social housing/estate agent experience is desirable
• Experience using a scheduling system

You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success.