Administrator

Pyramid Plus South LLP; Staines-upon-Thames; Presencial; GBP 28 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days annual leave

Leading pension scheme

Volunteering Leave

Staff perks - Mears Rewards

Family friendly policies

Resumo da oferta

Mears Group is seeking a motivated Administrator to join the team in Staines/Ealing. The role supports the operational team with administration, accurate records, and excellent service to residents and clients.

It involves data entry, handling asbestos requests, and coordinating contractor schedules. Key qualifications include experience in administration, solid IT skills (Excel), and knowledge of building/repair operations.

Qualificações

• Previous experience in a similar administration or coordination role.
• Good IT skills, including intermediate Excel skills.
• Experience within social housing, repairs or property maintenance.
• Knowledge of the building/repairs trade.
• Good customer service and communication skills.
• GCSE Maths Grade C/4 or above, or equivalent numeracy skills.

Responsabilidades

• Data entry on a daily basis to support operational teams.
• Dealing with asbestos requests and related admin tasks.
• Load and deliver specifications onto the system.
• Chase operatives to ensure job completion.
• Upload SOR codes to the systems.
• Respond to tenant and client emails promptly.
• Respond to contractors and manage diary allocations for contractors.
• Answer phone calls and manage daily queries.
• Diary allocation for the contractors

Conhecimentos

Data entry

Customer service

Administrative coordination

IT skills

Formação académica

GCSE Maths

Ferramentas

Excel

Descrição da oferta de emprego

Annual salary: up to £31,000.00 Void Coordinator Location: Staines Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday – Friday Salary: Up to £31,000 per annum

About Us

Pyramid Plus South, a joint venture partnership between A2Dominion and Mears Property Services, provides repairs and maintenance, compliance, planned replacements and fire risk assessment works. We successfully complete over 35,000 repairs, 1,000 voids and fit 600 kitchens and bathrooms annually to 23,500 homes. With a wide range of upcoming projects, there are exciting times ahead as we continue to grow!

About The Role

We are looking for a motivated and organised Administrator to join our dedicated team in Ealing. You will play a key role in supporting the operational team, ensuring smooth administration, accurate records, and excellent service delivery to residents, clients, and colleagues.

Key Responsibilities

• Will need to be doing data entry daily
• Dealing with Asbestos request
• Loading and delivering Specifications on to the system
• You will need to chase operatives to ensure jobs are being completed
• Uploading of SOR codes to the systems
• Responding to emails from tenants & client
• Responding to contractors
• Answering phone calls
• Diary allocation for the contractors

Role Criteria:

• Previous experience in a similar administration or coordination role.
• Good IT skills, including intermediate Excel skills.
• Experience within social housing, repairs or property maintenance.
• Knowledge of the building/repairs trade.
• Good customer service and communication skills.
• GCSE Maths Grade C/4 or above, or equivalent numeracy skills.

Benefits

• 25 days annual leave plus bank holidays
• Leading pension scheme
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK.

Our Values - Customers / Innovation / Teamwork / Responsibility