Administrator

Get Staff; Shaftesbury; On-site; GBP 24,000 - 32,000; Full time

Job summary

Get Staff is seeking a Service Administrator to join a busy service team in Shaftesbury on a 9-month temporary contract. The role supports engineers, customers and the wider business to ensure the smooth running of the service department.

GBP13.45 per hour for a 40-hour week, Monday to Friday, with typical duties including processing invoices, maintaining records, and handling orders and timesheets. Microsoft Office proficiency is required for day-to-day tasks.

Qualifications

• Previous administration and customer service experience.
• Strong organisational skills and excellent attention to detail.
• A proactive, can-do attitude.
• Good communication skills.
• Confidence using Microsoft Office (Excel, Word, Outlook).
• Experience within Facilities Management or a service-based environment is advantageous but not essential.

Responsibilities

• Supporting customers, engineers and contractors.
• Processing invoices, credits and purchase orders.
• Managing customer records and service documentation.
• Processing engineer timesheets and expenses.
• Updating internal systems and customer portals.
• Handling incoming calls and providing excellent customer service.
• General administration to support the service team.

Skills

Administration experience

Customer service

Organisational skills

Attention to detail

Communication skills

Tools

Microsoft Office

Job description

Service Administrator 9 Month Temporary Contract

Based in Shaftesbury

GBP13.45 per hour

Monday to Friday 8:00am 5:00pm (40 hours per week)

We're looking for a Service Administrator to join a busy team on a 9-month temporary contract. This is a varied administrative role supporting engineers, customers, and the wider business to ensure the smooth running of the service department.

Key duties include:

• Supporting customers, engineers and contractors
• Processing invoices, credits and purchase orders
• Managing customer records and service documentation
• Processing engineer timesheets and expenses
• Updating internal systems and customer portals
• Handling incoming calls and providing excellent customer service
• General administration to support the service team

We're looking for someone with:

• Previous administration and customer service experience
• Strong organisational skills and excellent attention to detail
• A proactive, can-do attitude
• Good communication skills
• Confidence using Microsoft Office (Excel, Word, Outlook)

Experience within Facilities Management or a service-based environment is advantageous but not essential.

Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.