Administrator

Oxford Health NHS Foundation Trust; Oxford; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Career progression

Learning and development

NHS pension

Cycle to work

Staff accommodation

Job summary

Oxford Health NHS Foundation Trust is seeking an organised administrator to support the Out of Hours and Minor Injury Unit services. The role includes reports, databases, audits, and reception cover, with possible travel between sites to maintain vehicle fleet.

You will need strong literacy, numeracy and IT skills (Word, Excel, Outlook), plus a full UK driving licence. NHS experience and minute-taking are advantageous. Some out-of-hours work may be required.

Qualifications

• Experience producing timely reports and maintaining databases and records.
• Ability to travel between sites and hold a full UK driving licence.
• Strong literacy, numeracy and IT skills; professional communication with colleagues and the public.

Responsibilities

• Provide high‑quality administrative, secretarial and reception support to Out of Hours and Minor Injury Unit services.
• Produce timely reports and maintain accurate databases, spreadsheets, records and workforce information.
• Complete routine daily/weekly/monthly administrative tasks, including data validation and audit support.
• Respond to telephone and email enquiries, take messages and record action notes/minutes.
• Maintain service information across sites (intranet, leaflets, contacts, diaries, stationery).
• Provide general office duties and cross‑service cover as required.

Skills

Microsoft Word

Excel

Outlook

IT literacy

Job description

Are you organised, approachable and looking for a varied administrative role where you can make a real difference?

We are seeking a motivated administrator to join our First Contact & Primary Care Pathway team, supporting the smooth day‑to‑day running of our Out of Hours and Minor Injury Unit services.

Working within a friendly administration team, you will produce timely reports, maintain databases and spreadsheets, support audits, manage service information and supplies, respond to telephone and email enquiries, take accurate notes or minutes, and provide general clerical and reception cover. You may also travel between sites to help coordinate maintenance of the service’s vehicle fleet.

You will be accurate, patient‑focused and able to manage a varied workload. Strong literacy, numeracy and IT skills are essential, including experience with Microsoft Word, Excel and Outlook, alongside the confidence to communicate professionally with colleagues, other professionals and the public. Previous office experience, the ability to travel between sites and a full UK manual driving licence are required. NHS experience, minute‑taking, report writing and online communication skills would be an advantage.

Please note that some work may be required in the out of hours period as needed.

• Provide high‑quality administrative, secretarial and reception support to the Out of Hours and Minor Injury Unit services'.
• Produce timely reports and maintain accurate databases, spreadsheets, records, filing systems and workforce information.
• Complete routine daily, weekly and monthly administrative tasks, including data validation, clinical audit support and patient record management.
• Respond professionally to telephone and email enquiries, take accurate messages, and record action notes and meeting minutes.
• Maintain service information, including intranet and social media content, leaflets, contact lists, diaries, stationery and other supplies across sites.
• Support the day‑to‑day running of the service through general office duties and effective administration.
• Work collaboratively with colleagues, providing reception, clerical and cross‑service cover as required.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application.

As a trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospital, clinics and people’s homes, delivering care as close to home as possible.

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

For further details / informal visits contact: Name: Helen Weston Job title: Operational Support Officer Email address: [e-mail] Telephone number: 07795526005

At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.