Administrator

Mitie Group plc.; Mildenhall; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

25 days' holiday

Onsite gym

Career development

Job summary

Mitie Group plc. is seeking a proactive Administrator to support facilities management services at RAF Mildenhall. The role involves handling calls and emails, logging requests, and supporting site managers with diary management and meeting coordination.

The successful candidate will manage orders, maintain records, and assist with month-end documentation, asset registers, and event arrangements. A clear focus on service, compliance, and teamwork is essential.

Qualifications

• Experience with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong organisational and multitasking skills.
• Personable and collaborative, with a customer-focused approach.
• Customer service experience.
• Ability to obtain security clearance.

Responsibilities

• Respond to incoming calls and emails, logging customer requests accurately.
• Raise reactive work orders, purchase orders and close jobs on the system.
• Prepare reports, trackers, and month-end documentation.
• Maintain asset registers, uniform/equipment inventories, and filing systems.
• Support site managers and SLT during absences.
• Manage diaries, schedule meetings, take minutes, and arrange events.

Skills

Multitasking

Organisational skills

Customer service

Team collaboration

Tools

Microsoft Office

Job description

ROLE: 12 Months FTC

HOURS: 40 hours per week, Monday to Friday

LOCATION: MITIE Defence, Royal Air Force Mildenhall IP28 8NF

We are seeking a proactive and detail-oriented Administrator to support the delivery of facilities management services at RAF Mildenhall. The successful candidate will act as a key point of contact for internal and external stakeholders, ensuring service requests, compliance records, and administrative processes are managed efficiently and professionally.

Role Responsibilities:

• Respond to incoming calls and emails, logging customer requests accurately.
• Raise reactive work orders, purchase orders and close jobs on the system.
• Prepare reports, trackers, and month-end documentation.
• Maintain asset registers, uniform/equipment inventories, and filing systems.
• Support site managers and Senior Leadership Team (SLT) during absences.
• Manage diaries, schedule meetings, take minutes, and arrange events.

What we are looking for:

• Experience with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong organisational and multitasking skills.
• Personable and collaborative, with a customer-focused approach.
• Customer service experience.
• Ability to obtain security clearance.

What's in it for you?

• 25 days of holiday per year plus UK bank holidays.
• Use of onsite Gym post probation
• Career development and training opportunities.

Additional Information

• MOD security clearance and DBS Standard required.
• To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 5 years for Security Clearance.
• Proof of right to work in UK essential.